Training and Development Specialist

ICE Group; Galway; On-site; EUR 55,000 - 75,000; Full time

Benefits offered by this job

Flexible working options

Annual performance based bonus

Company pension scheme

Sick leave

Employee assistance programme

Career Development opportunities

Sports and social

Job summary

ICE Group, Galway-based insurance and financial services provider, seeks a Training & Development Specialist to design, deliver, measure and improve learning across the group. You will analyze development needs, create practical solutions and maintain training records to support compliance and progression.

Reporting to the T&D team, you will manage programmes within budget, use AI-assisted content creation, and collaborate with managers, advisers and support teams to drive performance and career

Qualifications

• Minimum 5 years' experience in the financial services industry.
• Experience in training, coaching, adviser-development or learning roles.
• Experience preparing and delivering training for regulated financial services audiences.
• Experience maintaining CPD, qualification or training-completion records.

Responsibilities

• Conduct training needs analysis across advisers, staff and management.
• Analyse outputs from surveys, feedback and compliance monitoring.
• Develop training programmes internally or with external providers.
• Design post-programme tools for attendees and line managers.
• Ensure programmes stay within approved budgets.
• Support T&D team with delivery, facilitation and administration.
• Update the training library for online completion and assessment.
• Use authorised AI tools to improve content and assessment design.
• Design modules to support career progression and capability development.
• Maintain records for qualifications, CPD hours, and training history.
• Prepare training MI and insights for managers and leadership.
• Support induction, regulatory change, product training and leadership development.

Skills

Training needs analysis

Programme design

Delivery & facilitation

Assessment design

CPD tracking

Learning governance

Budget management

AI-enabled content development

Education

Qualified Financial Advisor (QFA)

Training & Development qualification

Job description

Galway based Insurance/Financial Service company a new role for Training & Development Specialist who will support the design, delivery, measurement and continuous improvement of learning and development activity across the Group. The role will work with managers, advisers and support teams to identify development needs, create practical learning solutions, maintain accurate training records and ensure learning activity supports competence, compliance, efficiency and career progression.

Key Responsibilities

• Conduct training needs analysis across advisers, staff and management.
• Analyse output from surveys, manager feedback, compliance monitoring, business MI, quality reviews and strategic initiatives.
• Develop training programmes internally or identify suitable external providers where required.
• Design post-programme tools for attendees and line managers to support workplace application and behavioural change.
• Ensure programmes are developed and delivered within approved budget.
• Support the Training & Development Team with training delivery, facilitation and programme administration.
• Update and expand the current training library for targeted online completion, assessment and feedback.
• Use authorised AI tools to improve content development, learner support, assessment design and training administration, subject to governance and review.
• Design tailored training and development modules to support career progression, efficiency and capability development.
• Maintain up-to-date records for each relevant resource, including qualifications, CPD hours, in-person training, online modules, assessments and feedback.
• Prepare training MI and insight reports for managers and T&D leadership.
• Support induction, onboarding, regulatory change training, product training, system adoption and leadership/middle-management development where required.

Essential Experience and Qualifications

• Minimum 5 years' experience in the financial services industry.
• Preferably experience in Life, Pensions and Investments in training, coaching, adviser-development or learning role.
• Qualified Financial Advisor (QFA).
• Relevant Training & Development qualification.
• Experience preparing and delivering training for regulated financial services audiences.
• Experience maintaining CPD, qualification or training-completion records.

Benefits:

• Flexible working options
• Annual performance based bonus
• Company pension scheme, sick leave, employee assistance programme.
• Career Development opportunities
• Sports and social