Facilities Site Lead & Account Manager – IFM Delivery

CBRE Group, Inc.; Dublin; On-site; EUR 80,000 - 120,000; Full time

Job summary

CBRE Group, Inc. is seeking a Site Lead / Account Manager to oversee a medium-sized team responsible for delivering client commitments and maintaining service quality across the site.

You will own delivery of all contracted IFM services, manage performance against KPIs and budgets, and act as the main point of contact between the client and internal teams, ensuring compliance and risk control. The role emphasizes governance, reporting, supplier management, and continuous improvement to meet

Responsibilities

• Own delivery of all services defined in the Agreement and SOW.
• Drive performance against KPI frameworks and service levels defined in the SOW.
• Manage site-level financial performance vs Annual Budget.
• Oversee vendor and subcontractor performance at site level.
• Act as day-to-day operational interface with client site leadership.
• Ensure governance processes, reporting, and audit readiness.

Job description

CBRE Group, Inc. is seeking a Site Lead / Account Manager to oversee a medium-sized team responsible for delivering client commitments and maintaining service quality across the site.

You will own delivery of all contracted IFM services, manage performance against KPIs and budgets, and act as the main point of contact between the client and internal teams, ensuring compliance and risk control. The role emphasizes governance, reporting, supplier management, and continuous improvement to meet