Facilities Site Lead & Account Manager, IFM Delivery

CBRE; Dublin; On-site; EUR 85,000 - 120,000; Full time

Job summary

CBRE Site Lead / Account Manager role overseeing a medium-sized team delivering contracted IFM services at client site. You ensure compliance with the Master Services Agreement and SOW while driving operational performance and client satisfaction.

You translate contract obligations into site execution, manage risk, and monitor KPIs, budgets and regulatory requirements. Lead reviews with client stakeholders and internal teams, delivering robust governance and transparent reporting.

Responsibilities

• Oversee a medium-sized team delivering contracted IFM services at site level.
• Ensure compliance with Master Services Agreement and SOW.
• Translate contract obligations into site execution and risk management.
• Drive performance against KPIs, budgets and regulatory requirements.
• Lead performance reviews with client stakeholders and internal teams.
• Provide clear communication and governance across the client site.
• Validate invoices and monitor financial performance vs budget.
• Identify cost-saving opportunities and efficiency improvements.

Skills

Site leadership

Account management

Budget & cost control

Client relationship management

Vendors & subcontractors management

KPI & SLA management

Job description

CBRE Site Lead / Account Manager role overseeing a medium-sized team delivering contracted IFM services at client site. You ensure compliance with the Master Services Agreement and SOW while driving operational performance and client satisfaction.

You translate contract obligations into site execution, manage risk, and monitor KPIs, budgets and regulatory requirements. Lead reviews with client stakeholders and internal teams, delivering robust governance and transparent reporting.