Facilities & Guest Services Coordinator

Apleona GmbH; Dublin; On-site; EUR 28,000 - 32,000; Full time

Job summary

Apleona GmbH in Dublin 2 is seeking a Full Time service attendant to join our facilities team. You will provide front-of-house support, maintain common areas, assist with meetings and events, and help manage day-to-day operations across the campus.

The role requires strong organizational skills, customer focus, and fluent English. Shifts cover mornings, with occasional extra hours and weekend involvement; total contracted hours are 39 per week.

Qualifications

• Highly organized with excellent time management.
• Strong attention to detail and reliability.
• Ability to work on own initiative in a team environment.
• Customer service experience and a professional attitude.
• Fluent English is required; good communication skills with clients and staff.
• Proficient in MS Office (Word, Excel, Outlook).

Responsibilities

• Provide support for Clients and Facilities Team.
• Clean and replenish consumables in common areas.
• Assist in emergencies such as small leaks or spillages.
• Attend to meeting room requests and setups/clearances.
• Support Event Management and ad hoc duties.
• Report hazards and incidents.
• Cover Facilities Team during leave periods.
• Assist in health and safety tasks and first aid stock checks.
• Work as part of a team to deliver high-quality service.
• Familiarize oneself with SOPs and ensure proper handovers.
• Upsell facilities by informing Facilities Manager of gaps in service.
• Report maintenance issues to Facilities Manager.
• Greet clients and staff professionally to maintain a welcoming atmosphere.
• Coordinate with cleaning team on requests and schedules.
• Keep reception tidy and stock replenished.
• Carry out weekend and after-hours coverage as required.

Skills

Time management

Attention to detail

Own initiative

Customer service

Fluent English

Tools

MS Office

Job description

Apleona GmbH in Dublin 2 is seeking a Full Time service attendant to join our facilities team. You will provide front-of-house support, maintain common areas, assist with meetings and events, and help manage day-to-day operations across the campus.

The role requires strong organizational skills, customer focus, and fluent English. Shifts cover mornings, with occasional extra hours and weekend involvement; total contracted hours are 39 per week.