Facilities Operations Lead (Hard Services)

Apleona GmbH; Dublin; On-site; EUR 42,000 - 65,000; Full time

Job summary

Apleona Ireland is seeking a Hard Services Coordinator to join our Dublin City site on a Monday to Friday 40 hours per week setup. The role covers coordinating hard and soft facilities, supervising staff, managing budgets, and ensuring SLAs with subcontractors are met.

You will liaise with clients, attend meetings, raise purchase orders, process invoices, and maintain operation trackers. A facilities management qualification is preferred, with first aid and fire warden training desirable.

Qualifications

• Minimum three years’ experience coordinating hard and soft facilities services.
• Proven staff supervision and team leadership experience.
• Knowledge of SLAs, contractor performance, and EH&S compliance.
• Experience with client meetings and representing the facilities team.
• Experience with budget tracking, purchase orders, and invoices.
• Proficient with spreadsheets and trackers for admin and reporting.
• Facilities Management qualification preferred, or relevant business/technical qualification.
• First Aid and Fire Warden training desirable.

Responsibilities

• Coordinate and supervise hard and soft facilities services.
• Manage day-to-day facilities operations including reactive and PPM.
• Monitor budgets and report on site expenditures.
• Liaise with clients and attend meetings as facilities representative.
• Ensure SLAs with subcontractors and monitor performance.
• Oversee reception, portering, catering, waste, and stationery.
• Raise purchase orders and process invoices.
• Maintain operation trackers and asset registers.
• Support site-based projects like space planning.
• Promote EH&S compliance and act as fire warden / first aider when needed.
• Ensure documents and records are auditable.

Skills

Staff supervision

Budget tracking

EH&S compliance

Client liaison

PO processing

Spreadsheet skills

Education

Facilities Management qualification

Business or technical qualification

Job description

Apleona Ireland is seeking a Hard Services Coordinator to join our Dublin City site on a Monday to Friday 40 hours per week setup. The role covers coordinating hard and soft facilities, supervising staff, managing budgets, and ensuring SLAs with subcontractors are met.

You will liaise with clients, attend meetings, raise purchase orders, process invoices, and maintain operation trackers. A facilities management qualification is preferred, with first aid and fire warden training desirable.