Service Attendant

Apleona GmbH; Dublin; Hybrid; EUR 28,000 - 32,000; Full time

Job summary

Apleona GmbH in Dublin 2 is seeking a Full Time service attendant to join our facilities team. You will provide front-of-house support, maintain common areas, assist with meetings and events, and help manage day-to-day operations across the campus.

The role requires strong organizational skills, customer focus, and fluent English. Shifts cover mornings, with occasional extra hours and weekend involvement; total contracted hours are 39 per week.

Qualifications

• Highly organized with excellent time management.
• Strong attention to detail and reliability.
• Ability to work on own initiative in a team environment.
• Customer service experience and a professional attitude.
• Fluent English is required; good communication skills with clients and staff.
• Proficient in MS Office (Word, Excel, Outlook).

Responsibilities

• Provide support for Clients and Facilities Team.
• Clean and replenish consumables in common areas.
• Assist in emergencies such as small leaks or spillages.
• Attend to meeting room requests and setups/clearances.
• Support Event Management and ad hoc duties.
• Report hazards and incidents.
• Cover Facilities Team during leave periods.
• Assist in health and safety tasks and first aid stock checks.
• Work as part of a team to deliver high-quality service.
• Familiarize oneself with SOPs and ensure proper handovers.
• Upsell facilities by informing Facilities Manager of gaps in service.
• Report maintenance issues to Facilities Manager.
• Greet clients and staff professionally to maintain a welcoming atmosphere.
• Coordinate with cleaning team on requests and schedules.
• Keep reception tidy and stock replenished.
• Carry out weekend and after-hours coverage as required.

Skills

Time management

Attention to detail

Own initiative

Customer service

Fluent English

Tools

MS Office

Job description

At Apleona , We are always on the lookout for talented and dynamic individuals . We currently have openings for a Full Time service attendant to join our team in Dublin 2

Shift Patterns available

Monday to Thursday 07:00 to 15:30 Friday 07:00 to 14:30

(one late shift per week will be required (08:30 to 17:00), replacing a standard weekday shift)

Total contracted hours: 39 per week

Main duties and responsibilities

• Providing additional support for Clients and the Facilities Team.
• Clean all common areas in our buildings around the campus and ensure all consumables are always replenished.
• Assist in emergencies such as light leaks, spills etc.
• Attend to meeting room requests/set ups/clean‑ups
• Support the team with Event Management and other ad hoc duties when required.
• Report all hazards and incidents which you encounter
• Cover the Facilities Team with leave support.
• Assist in health and Safety including bell tests, floor walks and first aid boxes are stocked
• Working as part of a team delivering a high standard of service
• Familiarisation with the Standard Operating Procedures (SOP’s)
• Ensure anyone covering your duties receives a proper handover
• Upsell facilities by making the Facilities Manager aware of any gaps in service.
• Report any maintenance issues which you notice onsite to the Facilities Manager
• Professional greeting to clients and staff to generate a professional and welcoming atmosphere.
• Liaising with cleaning team on specific requests and ensuring cleaning schedule adhered to.
• Ensure reception is always kept tidy, ensuring to check this area frequently.
• Frequent checks of key areas like toilets and common area, tidying and replenishing stock when necessary
• Additional stock control (crockery around the Campus kitchen areas)
• Any other requests as may be required from time to time.
• Flexibility working weekends and after hours when requested

Qualifications and experience

• Highly organized and excellent time management
• A high level of attention to detail
• Ability to work on own initiative
• Customer service experience
• Fluent English
• Knowledge of MS Office (Word, Excel & Outlook)

We look forward to your application

Ref:17459