We are currently recruiting for a Facilities Coordinator to be based in Shannon, Co. Clare
Working Pattern: Monday-Thursday 8:00-16:30, Friday 8:00-15:30
***Fixed-Term: 14 Month Contract***
Main Duties and Responsibilities
- Management of Facilities team in the provision of services to the site including: Mechanical/electrical, Access Control systems, Housekeeping, Catering, Hospitality, Cleaning and Move Management.
- Assisting with the implementation of Company Health and Safety policy
- Management of external contractors and suppliers to ensure optimal service levels are attained
- Manage the approval of supplier invoices and ensure these are accurately recharged to business units.
- Management of Cleaning and Catering contracts on a day to day basis to ensure a high standard of service
- Assisting with the development and implementation of Operating Procedures for the Facilities Department.
- Preparation of Monthly Reports on the activities of the Facilities Department for presentation to the client.
- Management of the team with focus on training, performance management and personal development.
- Putting forward proposals for restructuring service delivery.
- Respond to business needs by building flexibility into the service delivery model.
- Ensure any changes to contracts and other service agreements are documented and communicated.
- Ability to write and implement procedures to ensure good customer service.
- Monitor performance targets for all service activities and reports on volumes processed, speed and reliability.
- Maintain communications with business to identify their current and future needs
- Manage third party suppliers by monitoring service levels, rates and communication.
- Provide Monthly Management information as detailed within SLA/KPI.
- Meet with Vendor representatives as required ensuring services are delivered as agreed.
- Oversee budget control and monitoring and ensure operation costs are in keeping within budget forecast.
- Verify all incoming third party invoices and escalation any discrepancies.
- Actively work to develop and confirm with the Business Continuity Plan.
- Provide Project Management Support as required.
- Ensure staff are motivated and performing to the best of their ability and coordinate and undertake staff appraisals as required.
- Ensure that all requests from School are properly recorded and reported.
- Make sure that all PPM planning is up to date
Qualifications and experience
- A minimum of 3 years’ experience coordinating Hard and Soft Facilities Services.
- Experience in managing people.
- Excellent interpersonal and communication skills
- Understand safe working practices and health and safety legislation
- Ability to work on his/her own
- Well-organised and capable of prioritising own work