F&B Team Leader: Elevate Guest Service & Shift Ops

Cork International Hotel; Cork; On-site; EUR 32,000 - 42,000; Full time

Benefits offered by this job

Relocation assistance

Company pension scheme

Death in service

Employee referral bonus

Friends & family discounts

Accommodation discounts

Internal training days

Mental health support

Team social events

Employee of the month

Meals on duty

Leap card assistance

Job summary

Cork International Hotel is seeking an experienced F&B Team Leader to head the team during shifts and support the day-to-day running of our Food & Beverage operations. The role requires hands-on leadership, effective supervision, and a focus on delivering exceptional guest experiences.

Reports to F&B Supervisor/Manager. The successful candidate will train and coach colleagues, oversee service flow, manage cash handling, stock control, and ensure high standards of hygiene and safety during every

Qualifications

• Experience leading F&B teams in a hotel or hospitality setting.
• Strong communication and coaching skills.
• Ability to manage shifts and delegate tasks effectively.

Responsibilities

• Lead and supervise the F&B team during shifts, ensuring tasks meet standards.
• Coordinate setup, service, and closing procedures for all F&B outlets.
• Handle guest complaints professionally and upsell hotel services.
• Oversee cash handling, till reconciliation, and end-of-shift reporting.
• Assist with stock control, ordering, usage monitoring, and waste reduction.
• Ensure cleanliness and safety across F&B areas and taverns.

Skills

Leadership

Team supervision

Training coach

Customer service

Job description

Cork International Hotel is seeking an experienced F&B Team Leader to head the team during shifts and support the day-to-day running of our Food & Beverage operations. The role requires hands-on leadership, effective supervision, and a focus on delivering exceptional guest experiences.

Reports to F&B Supervisor/Manager. The successful candidate will train and coach colleagues, oversee service flow, manage cash handling, stock control, and ensure high standards of hygiene and safety during every