F&B Duty Manager: Lead Guest Experience & Team Excellence

The G Hotel & Spa; Galway; On-site; EUR 38,000 - 52,000; Full time

Benefits offered by this job

Special room rates across Leonardo UK/

Job summary

The g Hotel & Spa in Galway is seeking an experienced F&B Duty Manager to steer day-to-day operations, ensuring every guest enjoys a memorable stay. You’ll lead a vibrant team, coordinate across departments, and align with the hotel’s service standards and brand values.

You’ll focus on delivering exceptional guest care, stepping in to coach new starters, resolve issues, and maintain smooth restaurant and bar operations in a fast-paced hospitality environment.

Responsibilities

• Greet guests and motivate the team to deliver excellent hospitality.
• Apply strong operational knowledge to coordinate across departments as needed.
• Coach and train new starters to build confidence in their roles.
• Handle conflicts or guest complaints with calm, professional problem-solving.

Job description

The g Hotel & Spa in Galway is seeking an experienced F&B Duty Manager to steer day-to-day operations, ensuring every guest enjoys a memorable stay. You’ll lead a vibrant team, coordinate across departments, and align with the hotel’s service standards and brand values.

You’ll focus on delivering exceptional guest care, stepping in to coach new starters, resolve issues, and maintain smooth restaurant and bar operations in a fast-paced hospitality environment.