Experienced Reservations Agent – Growth & Flexible Schedules

OASIS Group; Dublin; Hybrid; EUR 28,000 - 35,000; Part time

Benefits offered by this job

Complimentary parking on site

Free use of Arena Fitness Gym

Staff discounts across FBD Hotels

Taxsaver Scheme

Cycle to Work Scheme

Refer a Friend bonus scheme

Flexible Schedules

Professional Development

Job summary

The iconic Grand Hotel Dublin is seeking a Reservations Agent to join our Sales & Reservations team. This role requires previous hotel experience and involves supporting reservation agents, ensuring top-notch customer service, and managing inventory.

The ideal candidate thrives in a fast-paced environment, pays attention to detail, and possesses excellent organisational and communication skills. Enjoy perks like complimentary parking, gym access, and discounts across the FBD Hotels Group.

Qualifications

• Previous experience in a similar role in a hotel environment.
• Ability to prioritize in a fast-paced environment.
• Strong attention to detail and accuracy.
• Excellent organisational and communication skills.
• Flexibility in day-to-day job demands.

Responsibilities

• Support reservation agents with individual reservations and inquiries.
• Adhere to hotel SOPS and company policies.
• Ensure the highest level of customer service at all times.
• Contribute to yield management to achieve accommodation targets.
• Maintain accurate inventory control for rooms.

Skills

Administration

Attention to Detail

Fast-Paced, Independent Thinker

Reservations

Job description

The iconic Grand Hotel Dublin is seeking a Reservations Agent to join our Sales & Reservations team. This role requires previous hotel experience and involves supporting reservation agents, ensuring top-notch customer service, and managing inventory.

The ideal candidate thrives in a fast-paced environment, pays attention to detail, and possesses excellent organisational and communication skills. Enjoy perks like complimentary parking, gym access, and discounts across the FBD Hotels Group.