Experienced Hotel Front Desk Receptionist

Killashee Hotel; Naas; On-site; EUR 26,000 - 34,000; Full time

Benefits offered by this job

Leisure Centre Membership

Employee Rates

Health & Wellbeing Support

Insurance Discounts

Free On-Site Parking

Meals Provided on Duty

Employee Referral Programme

Team Social Events

Flexible Scheduling

Positive Team Culture

Recognition Programmes

Job summary

Killashee Hotel in Naas, County Kildare, is seeking an experienced Front Office Receptionist to welcome guests with warmth and professionalism. You will manage check-ins/outs, handle reservations, and provide information about facilities and local attractions.

The role requires excellent communication, a calm demeanor in a busy environment, and familiarity with Opera Cloud. You will work as part of a dynamic team in a 4-star hotel, with opportunities for professional development and employee

Qualifications

• Customer-service oriented with excellent communication.
• Friendly, approachable and enjoys helping guests.
• Experience in a 4-star hotel reception is preferred.

Responsibilities

• Welcome guests in a warm, professional manner.
• Handle check-in and check-out efficiently and accurately.
• Manage reservations, room allocations and guest accounts.
• Respond to guest enquiries promptly and professionally.
• Answer phone calls and emails, provide facility information.
• Liaise with Housekeeping and F&B to meet guest needs.

Skills

Communication

Interpersonal skills

Calm under pressure

Opera Cloud

Tools

Opera Cloud

Job description

Killashee Hotel in Naas, County Kildare, is seeking an experienced Front Office Receptionist to welcome guests with warmth and professionalism. You will manage check-ins/outs, handle reservations, and provide information about facilities and local attractions.

The role requires excellent communication, a calm demeanor in a busy environment, and familiarity with Opera Cloud. You will work as part of a dynamic team in a 4-star hotel, with opportunities for professional development and employee