Experienced Food Server

Fitzpatrick Castle Hotel; Dublin; On-site; EUR 28,000 - 34,000; Full time

Job summary

Fitzpatrick Castle Hotel in Dublin is seeking a hospitality professional with at least one year of experience in a similar role within a 4/5* property. The successful candidate will uphold the hotel’s high service standards in Food & Beverage, demonstrate professionalism and guest-centred service.

You will work as part of a team across Restaurants and Bars, handle cash procedures accurately, manage stock, ensure safety and hygiene regulations, and participate in training and meetings as required.

Qualifications

• One year of experience in a similar role in a 4/5* property.
• Commitment to high service standards.
• Knowledge of F&B operations is beneficial.

Responsibilities

• Offer the highest level of guest service in the F&B areas.
• Follow standards of performance within Restaurants and Bars.
• Adhere to cash procedures and report discrepancies.
• Control stock levels and report waste or spills.
• Ensure hygiene regulations are adhered to and safety is maintained.
• Provide knowledge of menus, cocktails, and hotel facilities.
• Attend training sessions and meetings as required.

Skills

Guest service experience

Teamwork

Job description

MUST HAVE A MINIMUM OF ONE YEARS (FULL TIME) EXPERIENCE WORKING IN SIMILAR ROLE IN A 4/5* PROPERTY
SCOPE & GENERAL PURPOSE OF JOB:
To exhibit at all times the demeanor and professionalism required to uphold the standards necessary to maintain the reputation of Fitzpatrick Castle Hotel as a hotel of the highest caliber and service levels by using the tenets of Service Excellence.
ACCOUNTABILITIES:

• To offer the highest level of guest service in the Food & Beverage areas, ensuring the agreed standards are achieved at all times.
• To follow and adhere to all standards of performance within the Restaurants and Bars, ensuring all services offered are of the highest 4* quality
• To comply with all cash procedures at all times as set down by management and inform management of any errors/discrepancies
• To control stock levels in all bars, ensuring that all waste and spillages are recorded correctly and reported immediately to relevant management
• To ensure that the F&B areas have safe working practices and that all spillages etc are tended to without delay
• To ensure that all credit cards and cheques are dealt with in accordance with hotel policy
• To offer the highest level of Guest Care in line with the Company Guest Care Policy
• To ensure that you have an in-depth knowledge of your department product to include all menus, specials and cocktails, in addition to being aware of the total hotel facilities.
• To work as part of the Team, being aware of colleagues and their needs, and being flexible at all times to the requests of management
• To promote sales within the department and across the hotel
• To have pride and commitment in your area of work.
• To attend training sessions as required.
• To attend appraisal / assessments as required.
• To attend Hotel and Departmental Meetings as required, ensuring effective
  

• To maintain all company policies and procedures.
• To ensure that all hygiene regulations are adhered to at all times as required by law.
• To comply with statutory and legal requirements for Health & Safety, Fire, Hygiene, Licensing and Employment as required by law.

This is not a full and final list of duties and responsibilities and you may be required to carry out other tasks as directed by management.