Exams Office Coordinator

National College of Ireland; Dublin; On-site; EUR 33,000 - 45,000; Full time

Job summary

National College of Ireland is seeking an Executive Assistant to join the Exams Office to oversee the end-to-end examination process and provide comprehensive admin support across procedures.

The role reports to the Senior Examinations and Assessment Specialist and involves coordinating exams online and on campus, processing transcripts, verifications, deferrals, and maintaining the Exams Office website and Zen Desk. This is a full-time, on-site role at the National College of Ireland in Dublin.

Qualifications

• Two years of administration experience with a planned, systematic approach.
• High proficiency in word processing, spreadsheets, email, PowerPoint and Excel.
• Excellent written and verbal communication skills.
• Ability to multitask and meet deadlines with high attention to detail.

Responsibilities

• Be a first point of contact for students for examination and results related queries.
• Process student and alumni transcripts, both adhoc and post exam boards.
• Complete education verifications for alumni.
• Process programme, module, and assessment deferral requests.
• Assist in the preparation of broadsheets for exam boards.
• Assist in the examination review process.
• Process repeat student registrations.
• Be a key figure in establishing the Exams Office as a central point of coordination for the end-to-end management and administration of examination papers.
• Assisting in the planning, co-ordination, scheduling and holding of examinations and assessments for the College both online and on campus.
• Assist in the timely production and distribution of Diploma Supplements for all graduates.
• Assist in the maintenance of the examinations section of the website and Zen Desk with information on examination policies and procedures, presentation of results and examination timetables.
• Assist in the External Examiner process for the Examinations Office.
• Assist in the return of examinations related data to the accreditation bodies QQI.
• Oversee minute taking at exam boards and other committees as required.
• Be a key contributor to the team and lead as necessary key initiatives and college projects to the examinations function as defined by the Head of the Examinations Office.

Skills

Administration

Communication

Word processing

Spreadsheets

PowerPoint

Excel

Multitasking

Education

Degree or equivalent

Knowledge of Irish education system

Tools

Zen Desk

Job description

National College of Ireland is seeking an Executive Assistant to join the Exams Office to oversee the end-to-end examination process and provide comprehensive admin support across procedures.

The role reports to the Senior Examinations and Assessment Specialist and involves coordinating exams online and on campus, processing transcripts, verifications, deferrals, and maintaining the Exams Office website and Zen Desk. This is a full-time, on-site role at the National College of Ireland in Dublin.