Evening Store Team Leader

Centra; Dublin; Hybrid; EUR 32,000 - 42,000; Full time

Job summary

Centra in Ireland is seeking a store leadership candidate to manage and motivate the team, ensuring efficient store operation and delivering customers the best possible service experience. The role requires a capable individual who can drive daily tasks, mentoring staff and upholding Centra brand values.

The successful candidate will work collaboratively in a fast-paced retail environment, handle customer queries professionally, and participate in the ongoing development and training of

Qualifications

• Minimum 1 year experience in a customer service facing role.
• Ability to work as part of a team in a fast-paced environment and multi-task under pressure.
• Ability to organise work, delegate responsibilities and support team members in the store.

Responsibilities

• Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based.
• Be approachable and a role model who leads by example and encourages teamwork and a positive attitude in the workplace.
• Liaise with the day management/supervisors on any changes to layouts and ensure changes are correctly implemented.
• Set the standard for other employees in relation to rotation, merchandising and facing off.
• Assist in the induction, training and development of employees.
• Deal with all customer queries efficiently, professionally and consistent with store policy.
• Engage with new initiatives and embrace new ways of working.

Skills

Teamwork

Customer service

Delegation

Organisational skills

Job description

Centra in Ireland is seeking a store leadership candidate to manage and motivate the team, ensuring efficient store operation and delivering customers the best possible service experience. The role requires a capable individual who can drive daily tasks, mentoring staff and upholding Centra brand values.

The successful candidate will work collaboratively in a fast-paced retail environment, handle customer queries professionally, and participate in the ongoing development and training of