Evening Store Supervisor - Team Leader & Customer Champion

Supervalu; Abbeyleix; Remote; EUR 26,000 - 36,000; Full time

Job summary

SuperValu in Ireland is seeking a dedicated store supervisor to lead a team and ensure excellent customer service across the shop floor.

The role focuses on motivating staff, maintaining store standards, and delivering a smooth customer experience in a fast-paced retail environment. Training, supervision, and proactive engagement with new initiatives are expected as part of daily duties.

Qualifications

• Minimum 1 year experience in a customer service facing role.
• Ability to work as part of a team in a fast-paced environment, ability to multi task under pressure.
• The ability to organise work, delegate responsibilities and support team members in the store.

Responsibilities

• Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative.
• Be approachable and a role model who leads by example and encourages teamwork and a positive attitude in the workplace.
• Liaise with the day management/supervisors on any changes to layouts and ensure changes are correctly implemented.
• Set the standard for other employees in relation to rotation, merchandising and facing off.
• Assist in the induction, training and development of employees.
• Deal with all customer queries efficiently, professionally and consistent with store policy.
• Engage with new initiatives and embrace new ways of working.

Skills

Team leadership

Customer service

Communication

Multitasking

Store operations

Job description

SuperValu in Ireland is seeking a dedicated store supervisor to lead a team and ensure excellent customer service across the shop floor.

The role focuses on motivating staff, maintaining store standards, and delivering a smooth customer experience in a fast-paced retail environment. Training, supervision, and proactive engagement with new initiatives are expected as part of daily duties.