Supervisor

Supervalu; Ballincollig; Remote; EUR 30,000 - 40,000; Full time

Job summary

Supervalu is seeking a Store Supervisor in Ballincollig, Ireland, to manage a team and ensure the store operates efficiently while delivering excellent customer service.

The role focuses on leading by example, training staff, handling customer queries, and implementing merchandising standards in a dynamic retail environment.

Qualifications

• 2+ years in a customer service role is desirable.
• Ability to work as part of a team in a fast-paced environment.
• Ability to organise work and delegate responsibilities.

Responsibilities

• Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative
• Be approachable and a role model who leads by example and encourages teamwork and a positive attitude in the workplace
• Set the standard for rotation, merchandising and facing off
• Assist in induction, training and development of employees
• Deal with all customer queries efficiently, professionally and consistent with store policy
• Engage with new initiatives and embrace new ways of working.

Skills

Team leadership

Customer service

Communication

Job description

Main purpose of the role:

Manage and motivate your team, ensuring the store operates efficiently and effectively and to provide our customers with the very best customer service experience at all times.

The ideal candidate will have/be:

• 2 years€,, experience in a customer service facing role is desirable
  
• The ability to work as part of a team in a fast-paced environment, ability to multi task under pressure
  
• The ability to organise work, delegate responsibilities and support team members in the store.
  

Main duties:

• Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative
  
• Be approachable and a role model who leads by example and encourages teamwork and a positive attitude in the workplace
  
• Set the standard for other employees in relation to rotation, merchandising and facing off
  
• Assist in the induction, training and development of employees
  
• Deal with all customer queries efficiently, professionally and consistent with store policy
  
• Engage with new initiatives and embrace new ways of working.

Centra is part of Musgrave, Ireland's leading food retail and wholesale company. Our brands, are market leaders.