Evening Supervisor

Centra; Roscommon; A distancia; EUR 28.000 - 36.000; Jornada completa

Descripción de la vacante

Centra is seeking a store supervisor to lead a team in Roscommon, delivering outstanding customer service and ensuring smooth daily operations. You will live the Centra brand-values—Proud, Energetic, Imaginative and Community-Based—while coaching colleagues, managing rotations, and collaborating with management to implement store layouts and respond to changing needs.

This role requires a hands-on leader who can multi-task, delegate effectively and maintain high standards of appearance and stock

Formación

• Minimum 1 year of experience in a customer service facing role.
• Ability to work as part of a team in a fast-paced environment.
• Ability to organise work, delegate responsibilities and support team members.

Responsabilidades

• Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based.
• Be approachable and a role model who leads by example and encourages teamwork and a positive attitude in the workplace.
• Liaise with the day management/supervisors on any changes to layouts and ensure changes are correctly implemented.
• Set the standard for other employees in relation to rotation, merchandising and facing off.
• Assist in the induction, training and development of employees.
• Deal with all customer queries efficiently, professionally and consistent with store policy.
• Engage with new initiatives and embrace new ways of working.

Conocimientos

Customer service

Team leadership

Multi-tasking

Organisation

Descripción del empleo

Main purpose of the role:
Manage and motivate your team, ensuring the store operates efficiently and effectively and to provide our customers with the very best customer service experience at all times.

The ideal candidate will have/be:

• Minimum 1 years€,, experience in a customer service facing role
• The ability to work as part of a team in a fast-paced environment, ability to multi task under pressure
• The ability to organise work, delegate responsibilities and support team members in the store

Main duties:

• Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based
• Be approachable and a role model who leads by example and encourages teamwork and a positive attitude in the workplace
• Liaise with the day management/supervisors on any changes to layouts and ensure changes are correctly implemented
• Set the standard for other employees in relation to rotation, merchandising and facing off
• Assist in the induction, training and development of employees
• Deal with all customer queries efficiently, professionally and consistent with store policy
• Engage with new initiatives and embrace new ways of working

SuperValu is part of Musgrave, Ireland's leading food retail and wholesale company. Our brands, are market leaders. Check out our other brand for vacancies