Evening Customer Support Specialist — Galway (Onsite)

Cpl Healthcare; Galway; On-site; EUR 30,000 - 40,000; Full time

Job summary

Cpl Healthcare is looking for motivated Customer Service Representatives for an onsite role in Galway City. As the first point of contact, you'll handle inquiries from customers and brand partners, ensuring a positive experience. Your responsibilities include supporting product information and resolving issues with professionalism.

This role requires excellent communication skills and proficiency in English, as you will respond promptly to inquiries and collaborate across departments to enhance customer satisfaction.

Qualifications

• Native speaker of one or more languages.
• Proficiency in both spoken and written English.
• Ability to work independently and as part of a team.

Responsibilities

• Respond promptly to customer and brand partner inquiries.
• Resolve issues related to orders and accounts.
• Provide detailed information on company policies and promotions.

Skills

Strong communication skills

Excellent problem-solving abilities

Attention to detail

Exceptional telephone and customer service skills

Job description

Cpl Healthcare is looking for motivated Customer Service Representatives for an onsite role in Galway City. As the first point of contact, you'll handle inquiries from customers and brand partners, ensuring a positive experience. Your responsibilities include supporting product information and resolving issues with professionalism.

This role requires excellent communication skills and proficiency in English, as you will respond promptly to inquiries and collaborate across departments to enhance customer satisfaction.