Evening Customer Support Specialist | Galway | Hybrid

Cpl; Galway; On-site; EUR 25,000 - 35,000; Full time

Job summary

Cpl is seeking motivated Customer Service Representatives in Galway City for an onsite role from 5pm to 1am, Monday to Friday. You will be the first point of contact for customers and brand partners, handling inquiries and ensuring a positive experience.

This role requires excellent communication and problem-solving skills, as you will address issues related to orders and company policies. A probationary period applies before hybrid working options become available.

Qualifications

• Native speaker of one or more languages.
• Proficiency in both spoken and written English.
• Ability to work independently and as part of a team.

Responsibilities

• Respond promptly to customer inquiries through various channels.
• Resolve issues related to orders and accounts.
• Manage product complaints effectively.

Skills

Strong communication skills

Problem-solving abilities

Attention to detail

Customer service skills

Job description

Cpl is seeking motivated Customer Service Representatives in Galway City for an onsite role from 5pm to 1am, Monday to Friday. You will be the first point of contact for customers and brand partners, handling inquiries and ensuring a positive experience.

This role requires excellent communication and problem-solving skills, as you will address issues related to orders and company policies. A probationary period applies before hybrid working options become available.