ERP & API Integration Support Analyst

MCS Group | Your Specialist Recruitment Consultancy; Dublin; Hybride; EUR 50 000 - 55 000; Plein temps

Avantages offerts par ce poste

Hybrid working arrangement

Résumé du poste

MCS Group | Your Specialist Recruitment Consultancy in Ireland is seeking an Application Support Analyst to join its IT team. You will work on ERP systems, SQL, APIs and integrations, investigating production issues and supporting business-critical applications in a hybrid environment.

You'll collaborate with developers, analysts and vendors, use Postman for API testing, and contribute to incident management and system improvements.

Qualifications

• 4+ years IT experience with at least 2 years in application/ERP support or similar role.
• Experience supporting ERP systems (Infor, SAP, Dynamics 365, Oracle or similar).
• Strong hands-on SQL skills including joins and subqueries.
• Experience troubleshooting APIs and integrations, preferably with Postman.
• Understanding REST, SOAP, JSON, XML and data flows between systems.
• Experience investigating live production issues and ITSM processes.

Responsabilités

• Provide technical and functional support across ERP systems, custom apps and integrations.
• Investigate and resolve application issues in live production environments.
• Use SQL queries to investigate data discrepancies and validate transactions.
• Test and troubleshoot REST and SOAP APIs using Postman or similar tools.
• Monitor and troubleshoot B2B integrations, data feeds and scheduled processes.
• Collaborate with developers, business analysts and vendors to resolve issues.

Connaissances

IT experience

Application support

ERP systems

SQL

APIs

Data flows

Live production issues

Outils

Postman

Freshservice

Azure Application Insights

New Relic

Description du poste

MCS Group | Your Specialist Recruitment Consultancy in Ireland is seeking an Application Support Analyst to join its IT team. You will work on ERP systems, SQL, APIs and integrations, investigating production issues and supporting business-critical applications in a hybrid environment.

You'll collaborate with developers, analysts and vendors, use Postman for API testing, and contribute to incident management and system improvements.