Enterprise Account Manager – Digital Transformation

BT Group

Leinster

On-site

EUR 70,000 - 90,000

Full time

11 days ago

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Job summary

BT Group is seeking an ambitious Account Manager to own and grow a portfolio of strategic enterprise accounts in Ireland. You will lead senior relationships, commercial growth, and cross-functional collaboration to deliver complex digital transformation solutions across cloud, networking, security and managed services.

In this role you will profitably retain and develop accounts, set strategic targets, and leverage BT’s full portfolio to exceed business goals.

Qualifications

Experience in direct sales, selling technology, telecoms, ICT, Cloud or managed services.
Proven ability to develop and maintain an effective network of contacts at all levels of a customer organisation.
Strong commercial acumen and ability to drive profitable growth and retention.

Responsibilities

Recommends and delivers customer solutions by applying specialist knowledge of the BT portfolio.
Owns and manages account(s) and works with a large team on opportunities.
Sets and monitors strategic/financial targets for accounts and guides interactions.
Collaborates with specialists to upsell and deploy the account plan.
Develops long-term relationships and escalates issues to appropriate levels.
Aims to improve customer satisfaction and Net Promoter score within the account.