Employee Relations Coordinator — Ireland HR & Policy Support

Aramark Ireland; Dublin; On-site; EUR 38,000 - 48,000; Full time

Job summary

Aramark Ireland is seeking an Employee Relations Co-Ordinator to support managers with employee relations matters and ensure policy compliance across the business. The role works closely with the ER Specialist, HRBP and wider HR team to foster a constructive employee relations culture and effective people management.

Key responsibilities include handling routine ER cases, preparing documentation, managing absence, disciplinary and grievance processes, and coordinating Occupational Health

Qualifications

• Minimum one year's experience within a HR, Employee Relations or People Team environment.
• Knowledge of Irish employment legislation and Employee Relations best practice.
• CIPD qualified or currently working towards a recognised CIPD qualification.
• Strong communication and stakeholder management skills.
• Ability to manage multiple priorities and work effectively in a fast-paced environment.
• Strong organisational skills and attention to detail.
• Experience handling sensitive and confidential information.
• Good working knowledge of Microsoft Office applications, particularly Word, Excel and PowerPoint.
• Experience using HR systems and case management tools.
• Experience within a retail / hospitality multi-site environment.
• Experience using SAP SuccessFactors or a similar HR system.
• Experience supporting Occupational Health referrals and workplace investigations.

Responsibilities

• Point of contact for managers seeking Employee Relations advice and guidance.
• Provide practical and solutions-focused advice on employee relations matters in line with company policy, procedure and Irish employment legislation.
• Independently manage routine and lower-complexity Employee Relations cases, escalating complex or high-risk matters as appropriate to the ER Specialist.
• Support managers with absence management, disciplinary, grievance, performance, probation and other Employee Relations processes up to dismissal stage.
• Prepare Employee Relations documentation including meeting invitations, correspondence, outcome letters and reports.
• Maintain accurate and up-to-date Employee Relations records and case documentation including timelines within the HR system.
• Coordinate Occupational Health referrals.
• Produce Protective leave letters and answer any queries or correspondences relating to protective leave.
• Deputise for the Employee Relations Specialist during periods of leave and absence, with support from the HR Business Partners and the wider HR team.
• Cover on HR hunt line

Skills

Communication

Stakeholder management

Irish employment law

Organisational skills

Confidential information handling

MS Office

HRIS tools

HR systems (SAP/SuccessFactors)

Retail / hospitality multi-site

Education

CIPD qualification (or in progress)

Tools

MS Office

SAP SuccessFactors

HRIS

Job description

Aramark Ireland is seeking an Employee Relations Co-Ordinator to support managers with employee relations matters and ensure policy compliance across the business. The role works closely with the ER Specialist, HRBP and wider HR team to foster a constructive employee relations culture and effective people management.

Key responsibilities include handling routine ER cases, preparing documentation, managing absence, disciplinary and grievance processes, and coordinating Occupational Health