The Employee Relations Co-Ordinator as part of the Employee Relations team provides advice, guidance and support to managers across Aramark Ireland. The role is responsible for managing routine and lower-complexity Employee Relations cases, supporting the consistent application of company policies and procedures and ensuring compliance with Irish employment legislation and best practice.
Working closely with the Employee Relations Specialist, HR Business Partners and the wider HR team, the Employee Relations Co-Ordinator supports a positive employee relations culture and contribute to effective people management across the business.
Key Responsibilities
- Point of contact for managers seeking Employee Relations advice and guidance.
- Provide practical and solutions-focused advice on employee relations matters in line with company policy, procedure and Irish employment legislation.
- Independently manage routine and lower-complexity Employee Relations cases, escalating complex or high-risk matters as appropriate to the ER Specialist.
- Support managers with absence management, disciplinary, grievance, performance, probation and other Employee Relations processes up to dismissal stage.
- Prepare Employee Relations documentation including meeting invitations, correspondence, outcome letters and reports.
- Maintain accurate and up-to-date Employee Relations records and case documentation including timelines within the HR system.
- Coordinate Occupational Health referrals.
- Produce Protective leave letters and answer any queries or correspondences relating to protective leave.
- Deputise for the Employee Relations Specialist during periods of leave and absence, with support from the HR Business Partners and the wider HR team.
- Cover on HR hunt line
Note due to the nature of the business additional duties may be assigned from time to time.
- Minimum one year's experience within a HR, Employee Relations or People Team environment.
- Knowledge of Irish employment legislation and Employee Relations best practice.
- CIPD qualified or currently working towards a recognised CIPD qualification.
- Strong communication and stakeholder management skills.
- Ability to manage multiple priorities and work effectively in a fast-paced environment.
- Strong organisational skills and attention to detail.
- Experience handling sensitive and confidential information.
- Good working knowledge of Microsoft Office applications, particularly Word, Excel and PowerPoint.
- Experience using HR systems and case management tools.
- Experience within a retail / hospitality multi-site environment.
- Experience using SAP SuccessFactors or a similar HR system.
- Experience supporting Occupational Health referrals and workplace investigations.