E-Commerce Manager

Uniting Holding; Cork; Hybrid; EUR 60,000 - 85,000; Full time

Job summary

Keanes Jewellers is seeking an E‑Commerce Manager to lead the online store, optimise user experience and drive commercial performance across platforms. You will coordinate with internal teams, external partners and brand stakeholders to maintain a first‑class shopping experience.

The role requires strong analytics (GA4, Google Tag Manager), experience with Shopify CMS, and proven team leadership. You will oversee product data, imagery, and stock representation while exploring new marketing

Qualifications

• A degree in Marketing, Communications, IT, Business or a related field (preferred).
• Strong analytical skills and experience with eCommerce metrics (GA4, GTM).
• Excellent understanding of UX, SEO, digital merchandising and online customer behaviour.

Responsibilities

• Review website layout and UX; coordinate with developers to implement improvements.
• Manage platform updates, new features and brand requirements (e.g., Rolex, TUDOR).
• Ensure checkout security and compliance with best practices.
• Review copy and legal disclaimers for accuracy and brand alignment.
• Analyse traffic and performance metrics to identify optimisation opportunities.
• Evaluate promotional offers and ensure correct implementation on the website.
• Identify new marketing opportunities to increase traffic, engagement and conversions.
• Analyse demographic and SEO trends to inform decisions.
• Conduct competitor research to maintain market relevance.
• Monitor eCommerce trends and innovations to stay competitive.
• Lead the eCommerce team; oversee product imagery and recommendations.
• Set priorities, review work quality, and ensure smooth daily operations.
• Collaborate with external developers and brand partners; align campaigns with content.

Skills

GA4

Google Tag Manager

Shopify

UX

SEO

CMS platforms

Team management

Digital merchandising

Analytics

Product imagery

Education

Marketing/Communications/IT/Business degree

Tools

Shopify CMS

GA4

Google Tag Manager

Job description

An amazing opportunity has opened up in our Marketing Department for an E-Commerce Manager. At Keanes Jewellers we are at the heart of ‘gift giving’ every day. If you are passionate about sales and marketing and are excited at the idea of working within a leading family run Irish business representing exclusive world-famous brands then we would like to hear from you.

This role oversees the full eCommerce operation, ensuring best ‑ in ‑ class user experience, strong commercial performance and seamless coordination with internal teams, external partners and brand stakeholders. The eCommerce Manager also supervises the eCommerce team, ensuring high standards in product data, imagery, customer service and order fulfilment.

Job Responsibilities:

• Reviewing website layout and UX and coordinating with developers to implement improvements.
• Managing platform updates, new features and brand requirements (e.g., Rolex, TUDOR).
• Ensuring checkout security and compliance with best practices.
• Reviewing copy and legal disclaimers for accuracy and brand alignment.
• Analysing traffic and performance metrics to identify opportunities for optimisation.
• Evaluating promotional offers and ensuring correct implementation on the website.
• Identifying new marketing opportunities to increase website traffic, engagement and conversions.
• Analysing demographic and SEO trends to inform strategic decisions.
• Conducting competitor research to support continuous improvement and maintain market relevance.
• Monitoring eCommerce trends and innovations to ensure the platform remains competitive.

3. Team Leadership & Operations Oversight

• Managing and supporting the eCommerce team, including:
• Product imagery & product recommendations
• Setting priorities, reviewing work quality and ensuring smooth daily operations.
• Ensuring deadlines are met and standards remain consistently high.

4. Cross‑Functional Collaboration

• Acting as the main point of contact for external developers and brand partners.
• Working closely with marketing to align campaigns with website content.
• Coordinating with retail teams to ensure accurate stock representation and product availability.

The ideal candidate will have:

• A degree in Marketing, Communications, IT, Business or a related field (preferred).
• Strong analytical skills and experience working with eCommerce metrics, including GA4 and Google Tag Manager .
• Excellent understanding of UX , SEO , digital merchandising and online customer behaviour.
• Experience working with CMS platforms , preferably Shopify .
• Proven experience in team management and cross‑departmental coordination.
• High attention to detail, strong organisational skills and excellent communication abilities.

Key Skills:

• Expert communication skills, both verbal as well as written
• Creative with a strategic mind set
• Flexible to changing conditions and possessing a high level of integrity
• Professional attitude with clients as well as colleagues
• Strong understanding of eCommerce technologies and digital workflows.
• Knowledge of database creation and management.