E-Commerce Assistant

Meagher's Pharmacy Group; Dublin; On-site; EUR 28,000 - 34,000; Full time

Job summary

Meagher's Pharmacy Group is seeking a highly motivated E‑Commerce assistant for the head office in Ireland. The role supports day‑to‑day online store operations, ensuring products, promotions, content, and orders are accurate and trading effectively to drive online sales growth.

The role is hands‑on, detail‑focused and involves collaboration with marketing, buying, warehouse, and customer service to deliver a smooth customer journey. Experience with Shopify and an eye for accuracy are essential.

Qualifications

• Strong attention to detail and organisational skills.
• Good written communication skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Experience with Shopify or another e-commerce platform.

Responsibilities

• Upload and maintain products on the e-commerce platform (Shopify).
• Ensure product titles, descriptions, images, pricing, barcodes are accurate.
• Assist with category management, collections, filters, and navigation.
• QA website changes before and after updates or launches.
• Conduct regular tests to improve user experience.
• Support the setup of promotions, discounts, bundles, and free gifts.
• Check promotional pricing, banners, and messaging are correct and live on time.
• Assist with campaign launches (e.g. seasonal sales, brand events, BFCM).
• Monitor live promotions and report any issues quickly.
• Support order management and issue resolution in collaboration with customer service and warehouse teams.
• Assist with investigating delivery issues, refunds, and returns.
• Ensure customer-facing information (delivery, FAQs, T&Cs) is accurate and up to date.
• Work closely with marketing, buying, warehouse, and customer service teams.

Skills

Attention to detail

Organisational skills

Written communication

Shopify experience

Tools

Shopify

Job description

We are seeking a highly motivated E‑Commerce assistant to join our head office team. The role supports the day‑to‑day running of the online store, ensuring products, promotions, content, and orders are accurate, up to date, and trading effectively. This role is hands‑on, detail‑focused, and plays a key part in delivering a smooth customer journey and supporting online sales growth.

Key Responsibilities

Website & Product Management

• Upload and maintain products on the e-commerce platform (Shopify).
• Ensure product titles, descriptions, images, pricing, barcodes are accurate.
• Assist with category management, collections, filters, and navigation.
• QA website changes before and after updates or launches.
• Conduct regular tests to improve user experience.

Promotions & Trading Support

• Support the setup of promotions, discounts, bundles, and free gifts.
• Check promotional pricing, banners, and messaging are correct and live on time.
• Assist with campaign launches (e.g. seasonal sales, brand events, BFCM).
• Monitor live promotions and report any issues quickly.

Order & Customer Support

• Support order management and issue resolution in collaboration with customer service and warehouse teams.
• Assist with investigating delivery issues, refunds, and returns.
• Ensure customer-facing information (delivery, FAQs, T&Cs) is accurate and up to date.

Cross‑Team Collaboration

• Work closely with marketing, buying, warehouse, and customer service teams.
• Liaise with agencies or third‑party app providers when required.
• Support new site features, system upgrades, or process improvements.

Essential Skills & Experience

• Strong attention to detail and organisational skills.
• Experience with Shopify or another e-commerce platform.
• Good written communication skills.
• Ability to manage multiple tasks in a fast‑paced environment.
• Confident using digital tools and learning new systems.
• Basic understanding of online promotions, discounting, or merchandising.
• Experience in retail, pharmacy, beauty and health an advantage.

Personal Attributes

• Highly organised and process‑driven.
• Proactive and willing to ask questions.
• Team player with a positive, can‑do attitude.
• Interested in e‑commerce, digital, and online retail.

What Success Looks Like

• Website content and products are consistently accurate and up to date.
• Promotions launch smoothly with minimal errors.
• Issues are spotted early and resolved quickly.
• The e‑commerce team is well supported in day‑to‑day trading activity.