Dynamic Service Centre Administrator - Admin & Coordination

Apleona UK; Dublin; Hybrid; EUR 25,000 - 35,000; Full time

Job summary

Apleona UK is seeking a Service Centre Administrator to join the Dublin 14 team. The role involves answering calls, directing messages, booking travel and coordinating maintenance tasks for the mobile team and contractors.

You will enter information into CAFM systems, run reports, handle invoicing in ELO, and support SSC processes with attention to detail and team collaboration. The role requires strong PC skills and a customer-focused approach.

Qualifications

• Experience in a fast-paced Service Desk environment is desirable.
• Knowledge of facilities administration would be an advantage.
• Excellent PC skills, especially Word and Excel, are essential.
• Good health and safety awareness.

Responsibilities

• Reception – answering phones, directing calls and taking messages.
• Booking taxis, couriers, restaurants, travel and accommodation.
• Enter all relevant information into CAFM or the required system accurately.
• Follow up and reconcile incoming documentation to support close out of open works.
• Run CAFM reports to monitor and manage work orders within SLAs.
• Process invoices assigned through ELO daily.
• Coordinate maintenance tasks for mobile team and contractors.

Skills

Fast-paced Service Desk

Team player

Attention to detail

Tools

Word

Excel

Job description

Apleona UK is seeking a Service Centre Administrator to join the Dublin 14 team. The role involves answering calls, directing messages, booking travel and coordinating maintenance tasks for the mobile team and contractors.

You will enter information into CAFM systems, run reports, handle invoicing in ELO, and support SSC processes with attention to detail and team collaboration. The role requires strong PC skills and a customer-focused approach.