Duty Manager — Luxury 5-Star Hotel (Ireland) | Staff Accommodation

Alerta Emprego; Bray; On-site; EUR 35,000 - 39,000; Full time

Benefits offered by this job

Staff accommodation

Job summary

Alerta Emprego is recruiting a Duty Manager for a prestigious five-star hotel in Ireland. You will oversee daily operations, supervise departments, and ensure guest satisfaction in a luxury setting.

The role focuses on leadership, service excellence, and efficient problem-solving in a high-standard hospitality environment. English communication and calm performance under pressure are essential.

Qualifications

• Has previous supervisory or Duty Manager experience within a hotel or quality hospitality environment.
• Demonstrates strong leadership, communication, and organizational skills.
• Has a genuine passion for guest satisfaction and service excellence.
• Is confident making decisions and resolving operational challenges.
• Can work effectively under pressure while maintaining a professional approach.
• Has a good level of English and can communicate confidently with guests and colleagues.

Responsibilities

• Overseeing daily hotel operations and ensuring service standards are consistently maintained.
• Supporting and supervising departmental teams across the hotel.
• Handling guest inquiries, feedback, and complaints professionally and efficiently.
• Ensuring the smooth coordination of departments during busy periods.
• Monitoring health and safety procedures and ensuring compliance with hotel policies.
• Assisting with staff training, team development, and performance standards.
• Supporting the management team with operational duties and resolving issues as they arise.

Skills

Leadership

Communication

Organizational skills

Job description

Alerta Emprego is recruiting a Duty Manager for a prestigious five-star hotel in Ireland. You will oversee daily operations, supervise departments, and ensure guest satisfaction in a luxury setting.

The role focuses on leadership, service excellence, and efficient problem-solving in a high-standard hospitality environment. English communication and calm performance under pressure are essential.