Donor Relations & Fundraising Operations Assistant

Oxfam Ireland; Dublin; On-site; EUR 32,000 - 42,000; Full time

Job summary

Oxfam Ireland is seeking an organised Administrative Support role within the Regular Giving Team. You will help drive donor fundraising performance by delivering excellent operational and administrative support and by developing the welcome process for new donors.

Role involves high-standard donor communication, data handling, and aiding in training and procedures for the fundraising team. Based in Dublin, standard office hours apply.

Qualifications

• Experience in a busy office environment handling admin tasks.
• Excellent communication skills, both verbal and written.

Responsibilities

• Provide operational and administrative support to the Regular Giving Team.
• Implement and develop the donor welcome process with daily welcome calls and reporting.
• Deliver high-quality donor care and respond to queries promptly.
• Carry out data entry, word processing, spreadsheet creation and records management.

Skills

Communication

Organisational skills

Written & spoken English

Job description

Oxfam Ireland is seeking an organised Administrative Support role within the Regular Giving Team. You will help drive donor fundraising performance by delivering excellent operational and administrative support and by developing the welcome process for new donors.

Role involves high-standard donor communication, data handling, and aiding in training and procedures for the fundraising team. Based in Dublin, standard office hours apply.