Design Administrator

Ashgrove Renewables; Cork; Hybrid; EUR 28,000 - 38,000; Full time

Benefits offered by this job

Company Pension scheme

Performance related bonus

Bike to Work Scheme

On-site parking

Employee Discounts

Company paid Leave

Job summary

Ashgrove Renewables, a long-established renewable energy specialist in Ireland, seeks an Administrative Support & Project Coordination role to join the team. The office-based position involves supporting design, engineers, installers and customers through the project lifecycle, coordinating documentation, meetings, and client updates.

Required are 2+ years in administrative coordination, fluent English, and familiarity with Zoho CRM and MS Office/Google Workspace.

Qualifications

• Minimum 2 years of experience in an administrative coordination role.
• Familiarity with Zoho CRM systems and Microsoft Office/Google Workspace.
• Fluent English - verbal and written.

Responsibilities

• Coordinate daily office operations and general admin tasks.
• Handle incoming calls, emails, and customer enquiries.
• Schedule meetings, site visits, and internal coordination sessions.
• Act as a point of contact for customers throughout the project lifecycle, updating them on installation timelines and next steps.
• Collate all required project documentation.
• Handle basic queries and escalate technical issues to engineers.

Skills

Fluent English

Organizational skills

Multitasking

Tools

Zoho CRM

Microsoft Office

Google Workspace

Job description

Ashgrove Renewables is one of Ireland’s longest-established renewable energy specialists, delivering a range of sustainable energy-efficient solutions to homeowners and businesses nationwide for over 25 years.

A trusted SEAI-registered contractor and One Stop Shop partner, Ashgrove supports a diverse client base, providing both single-measure installations, and end-to-end energy upgrade solutions. We also support a wide range of grant schemes, including CEG, One Stop Shop and the Vacant & Derelict Housing schemes.

The Role: This position sits at the centre of operations, providing essential administrative support and coordination between the design team, engineers, installers, and customers.

The role is office-based and full training will be provided.

Administrative Support

• Coordinate daily office operations and general admin tasks.
• Handle incoming calls, emails, and customer enquiries.
• Schedule meetings, site visits, and internal coordination sessions.
• Act as a point of contact for customers throughout the project lifecycle, updating them on installation timelines and next steps.
• Collate all required project documentation.
• Handle basic queries and ***escalate*** technical issues to engineers.

Project Coordination Support

• Coordinate between designers, installers, and sales teams.
• Prepare project customer packs.
• Monitor progress and flag delays or missing information.
• Generate reports on pipeline, installations, and performance metrics.
• Upload system details to relevant portals.
• Maintain accurate records on CRM updating all databases accordingly.
• Strong organisational and multitasking abilities.
• Familiarity with Zoho CRM systems and Microsoft Office/Google Workspace.
• Basic understanding or an interest in learning about renewable energy systems (Solar PV / Heat Pumps /UFH).

Requirements

• Minimum 2 years of experience in an administrative coordination role.
• Previous experience in renewable or construction administration roles is advantageous but not essential.
• Fluent English - verbal and written.
• Competitive salary commensurate with experience
• Company Pension scheme
• Performance related bonus
• Bike to Work Scheme
• On-site parking
• Employee Discounts
• Company paid Leave
• Further educational support and training