Design Administrator

Ashgrove; Mallow; On-site; EUR 28,000 - 36,000; Full time

Benefits offered by this job

Company Pension scheme

Performance related bonus

Bike to Work Scheme

On-site parking

Employee Discounts

Company paid Leave

Further educational support and培训

Job summary

Ashgrove Renewables, one of Ireland’s longest-established renewable energy specialists, is seeking an Administrative & Project Coordination Support professional. Based in our office, you will coordinate daily operations between design, engineers, installers and customers, and provide essential admin support.

The role offers training, on-site work, a competitive package, and a range of employee benefits including a company pension, performance bonus, Bike to Work and on-site parking.

Qualifications

• Minimum 2 years in administrative coordination.
• Fluent English—verbal and written.
• Experience with CRM and office suites required.
• Renewable/construction admin experience advantageous.

Responsibilities

• Coordinate daily office operations and general admin tasks.
• Handle incoming calls, emails and customer enquiries.
• Schedule meetings, site visits and internal sessions.
• Act as main contact for customers throughout projects.
• Collate project documentation and update CRM records.
• Escalate technical queries to engineers as needed.
• Prepare project packs and monitor progress.

Skills

Organisational skills

Multitasking

Communication

Fluent English

Tools

Zoho CRM

Microsoft Office

Google Workspace

Job description

Ashgrove Renewables is one of Ireland’s longest-established renewable energy specialists, delivering a range of sustainable energy-efficient solutions to homeowners and businesses nationwide for over 25 years.

A trusted SEAI-registered contractor and One Stop Shop partner, Ashgrove supports a diverse client base, providing both single-measure installations, and end-to-end energy upgrade solutions. We also support a wide range of grant schemes, including CEG, One Stop Shop and the Vacant & Derelict Housing schemes.

The Role: This position sits at the centre of operations, providing essential administrative support and coordination between the design team, engineers, installers, and customers.

The role is office-based and full training will be provided.

Administrative Support

• Coordinate daily office operations and general admin tasks.
• Handle incoming calls, emails, and customer enquiries.
• Schedule meetings, site visits, and internal coordination sessions.
• Act as a point of contact for customers throughout the project lifecycle, updating them on installation timelines and next steps.
• Collate all required project documentation.
• Handle basic queries and ***escalate*** technical issues to engineers.

Project Coordination Support

• Coordinate between designers, installers, and sales teams.
• Prepare project customer packs.
• Monitor progress and flag delays or missing information.
• Generate reports on pipeline, installations, and performance metrics.
• Upload system details to relevant portals.
• Maintain accurate records on CRM updating all databases accordingly.
• Strong organisational and multitasking abilities.
• Familiarity with Zoho CRM systems and Microsoft Office/Google Workspace.
• Basic understanding or an interest in learning about renewable energy systems (Solar PV / Heat Pumps /UFH).

Requirements

• Minimum 2 years of experience in an administrative coordination role.
• Previous experience in renewable or construction administration roles is advantageous but not essential.
• Fluent English - verbal and written.
• Competitive salary commensurate with experience
• Company Pension scheme
• Performance related bonus
• Bike to Work Scheme
• On-site parking
• Employee Discounts
• Company paid Leave
• Further educational support and training