Pet Store Manager: Lead, Grow & Delight Customers

Maxi Zoo Ireland Ltd; Cork; On-site; EUR 42,000 - 54,000; Full time

Benefits offered by this job

Competitive salary

10-15% KPI related bonus - paidMonthly

Great Place to Work

Employee discount - up to 40% in-store

Paid leave - sick, annual, holidays, M

Maternity/paternity leave

Refer a friend scheme

Advancement opportunities

Cycle to work

Educational opportunities

Employee assistance programme

Job summary

Maxi Zoo Ireland is seeking a Store Manager for our Turners Cross store. You will lead daily retail operations, drive revenue, and ensure exceptional pet care and customer service.

You will manage KPI performance, stock control, staff development, and create a welcoming shopping experience for pets and their owners.

This role offers a competitive salary, performance bonus, employee discount and opportunities for career advancement within the Maxi Zoo network.

Qualifications

• Proven experience as a retail Store Manager.
• Full driving license and own transport.
• Proven track record in achieving KPIs.
• Strong leadership and business acumen.
• Excellent customer service and organisational skills.
• Excellent communication and interpersonal skills.

Responsibilities

• Drive operational store excellence by adhering to processes and optimizing efficiency.
• Manage KPIs, cash and stock, and control personnel costs.
• Provide empowering leadership, training, and a culture of trust.
• Ensure product availability, planogram compliance, and inventory accuracy.
• Engage customers by leading by example and delivering outstanding service.
• Uphold brand welfare standards for animals in our care.

Skills

Retail Store Manager experience

KPI achievement

Leadership skills

Customer service

Communication skills

Driver's license

Job description

Maxi Zoo Ireland is seeking a Store Manager for our Turners Cross store. You will lead daily retail operations, drive revenue, and ensure exceptional pet care and customer service.

You will manage KPI performance, stock control, staff development, and create a welcoming shopping experience for pets and their owners.

This role offers a competitive salary, performance bonus, employee discount and opportunities for career advancement within the Maxi Zoo network.