Dental Front Office & Clinic Operations Manager

Dentaltech Group; Dublin; On-site; EUR 35,000 - 48,000; Full time

Benefits offered by this job

Salary negotiable

Job summary

Dentaltech Group is seeking an experienced Front of House Manager/Dental Receptionist for our Terenure clinic, with responsibility for reception, administration and scheduling across locations. You will drive patient experience, manage multi-line calls, and coordinate lab work and admissions while maintaining impeccable standards of service.

The role requires at least 3 years in dental settings, strong organisational skills and the ability to lead a team.

Qualifications

• Minimum 3 years experience in the dental industry.
• Management experience overseeing a team.
• Strong focus on customer service, administration and teamwork.
• Self-starter with superior customer service.
• Confident communication in a fast-paced environment.

Responsibilities

• Oversee the efficient operation of the clinic reception, including phone handling and patient visits.
• Create and manage clinic schedules and coordinate interdisciplinary bookings.
• Manage patient bookings and attendance to improve flow and utilisation.
• Handle reception duties, payments, and CRM interactions; maintain a clean patient area.
• Lead the team, support growth strategy and deliver a 5-star patient experience.
• Collaborate with nursing home and CRM systems to ensure smooth operations.

Skills

Customer service

Management experience

Communication skills

Multi-tasking

Teamwork

Tools

MS Word

MS Excel

Outlook

Job description

Dentaltech Group is seeking an experienced Front of House Manager/Dental Receptionist for our Terenure clinic, with responsibility for reception, administration and scheduling across locations. You will drive patient experience, manage multi-line calls, and coordinate lab work and admissions while maintaining impeccable standards of service.

The role requires at least 3 years in dental settings, strong organisational skills and the ability to lead a team.