Receptionist – Truly Donnybrook

Truly Dental; Dublin; Hybrid; EUR 25,000 - 29,000; Full time

Benefits offered by this job

Career development

Job summary

Truly Donnybrook is seeking a friendly Receptionist for full-time maternity cover (12 months) in Dublin 4. You will greet patients, manage bookings, support the clinical team and ensure a warm, tech-driven front desk experience for all visitors.

The role features a 36-hour week, GDPR-compliant records handling, and shifts scheduled between 7:30am and 8:30pm. Training on Dentally, Exact and SOE is provided. Right to work in Ireland is required.

Qualifications

• Previous reception or customer-facing experience (dental/medical is a plus).
• Strong English communication, both written and spoken.
• Confident with practice management software (Dentally, Exact, SOE - training provided).
• Multitasker with attention to detail.
• Warm, professional, calm under pressure.
• Right to work in Ireland or the UK.

Responsibilities

• Welcoming patients and managing reception.
• Booking, rescheduling and confirming appointments.
• Handling incoming calls and emails professionally.
• Processing payments and managing patient records (GDPR compliant).
• Coordinating between patients and clinical team.
• Supporting the Practice Manager with admin tasks.

Skills

Reception experience

English communication

Dental software

Multitasking

Customer service

Right to work in Ireland/UK

Tools

Dentally

Exact

SOE

Job description

Patient Experience · Donnybrook, Dublin 4, Dublin, Ireland

Receptionist – Full time/Part time - Truly Donnybrook

Be the friendly first face at Truly Donnybrook: greet patients, manage bookings, and support a warm, tech-driven dental team in a patient‑first clinic.

Truly is a modern dental company growing across Ireland and the UK. We're building the largest network of patient-first dental clinics in the region, with over 20 locations and a team of 200+ professionals.

We do dental differently, combining the warmth and care patients deserve with the technology and standards of a modern healthcare brand.

Why Join Truly Dental?

Work in a modern, technology-driven clinical environment

Join a supportive team where collaboration and learning matter

Be part of a growing international dental group

Opportunity for long-term career development

Make a real impact on patient experience every day

Get a feel for our team and culture before applying:

As the first face patients see when they walk into Truly, you'll set the tone for their entire experience. You'll manage the front desk, coordinate appointments, support the clinical team, and make sure every patient feels welcomed and cared for.

Key Responsibilities

• Welcoming patients and managing reception
• Booking, rescheduling and confirming appointments
• Handling incoming calls and emails professionally
• Processing payments and managing patient records (GDPR compliant)
• Coordinating between patients and clinical team
• Supporting the Practice Manager with admin tasks

What We're Looking For

• Previous reception or customer-facing experience (dental/medical is a plus)
• Strong English communication, both written and spoken
• Confident with practice management software (Dentally, Exact, SOE - training provided)
• Multitasker with attention to detail
• Warm, professional, calm under pressure
• Right to work in Ireland or the UK

Important Details Before Applying

This is a full-time maternity cover position for 12 months, working 36 hours per week.

Part time opportunities for 21 hours per week are also available.

The successful candidate must be available to start on 4th August 2026, allowing time for training and handover before the maternity leave begins

Flexibility is required, as shifts may be scheduled between 7:30am and 8:30pm, depending on the needs of the clinic.

Applicants must have the right to work in Ireland.