Dental Lab Operations Coordinator

Dentaltech Group; Dublin; On-site; EUR 28,000 - 40,000; Full time

Job summary

Dentaltech Lab is seeking a dedicated Office Administrator to manage the office and ensure smooth operations of the laboratory, cases handling, and invoicing. You will work in a busy, fast-paced environment as part of a growing team.

The role focuses on CRM case management, scheduling, client communication by phone and email, and accurate data entry with strong attention to detail. Full-time, Monday to Friday with a competitive salary.

Qualifications

• Experience in the dental industry with dental terminology.
• Strong customer service, administration and teamwork.
• Highly efficient, organized and detail-oriented.
• Self-starter with excellent communication and multi-tasking.
• Experience with CRM or appointment booking systems.
• Proficient in Microsoft Word, Excel and Outlook; billing experience.

Responsibilities

• Manage and update incoming and outgoing cases in CRM with accurate records.
• Plan and schedule cases for on-time delivery.
• Assign cases to correct locations and team members.
• Scan cases with 3D scanner; maintain digital records, invoicing and payments.
• Communicate with customers by phone and email; maintain relationships.
• Support team to meet Quality and On-Time deliverables.

Skills

Customer service

Administration

Teamwork

Organisation

Self-starter

Communication

Multi-tasking

Tools

MS Word

MS Excel

Outlook

CRM software

Billing software

Job description

Dentaltech Lab is seeking a dedicated Office Administrator to manage the office and ensure smooth operations of the laboratory, cases handling, and invoicing. You will work in a busy, fast-paced environment as part of a growing team.

The role focuses on CRM case management, scheduling, client communication by phone and email, and accurate data entry with strong attention to detail. Full-time, Monday to Friday with a competitive salary.