Database and Donor Care Executive

Arccancersupport; Dublin; On-site; EUR 36,000 - 54,000; Full time

Job summary

ARC Cancer Support Centres is seeking a Database and Donor Care Executive to join our fundraising and donor engagement team. You will manage the donor database, ensure accuracy and security of donor information, and lead initiatives to strengthen relationships with supporters.

The role focuses on data integrity, accurate reporting, and collaborating with care and service teams to support our survivorship and support programmes. Hybrid working model in Dublin.

Responsibilities

• Manage the donor database and ensure accuracy of donor information.
• Lead initiatives to enhance donor relationships and engagement.

Job description

Reports To

Head of Fundraising and Communications

Location

Hybrid Model

Contract Type

Full-time, Specified Purpose Contract: 3-Months

Organisation

At ARC our mission is to provide psychological, emotional, educational, and practical support to people with cancer and those who care for them, through a warm, welcoming, and client‑centred approach.

We provide care and support to people recently diagnosed, are in treatment, finished treatment, or caring for a loved one with cancer, providing survivorship programmes, complementary therapies, counselling and drop‑in services. Founded in 1994, our services are confidential, professional, and caring, and are provided free of charge across our three Centres located close to the major oncology hospitals in Dublin, and via our online remote service.

Our Values

• Empathy – We feel what the client sitting with us feels. We understand their experiences and emotions and offer unconditional compassion and empathy.
• Confidentiality – Confidentiality is of utmost importance to us, as it establishes trust and creates a safe environment for clients to talk freely. We respect that all clients and members of ARC are entitled to privacy and have a strict Confidentiality Policy in place, in accordance with the Data Protection Act.
• Support – Because of a cancer diagnosis, many people feel fear, panic, isolation and sadness. ARC provides emotional support and a sensitive, understanding approach to help individuals accept and deal with their difficulties, their illness or the cancer diagnosis of a loved one.
• Empowerment – The cancer journey can be painful and difficult, but we aim to empower cancer survivors to take an active role in looking after their own physical, mental and emotional well‑being, to build confidence to face the challenges ahead, and to feel hopeful rather than helpless.

Role Overview

The Database and Donor Care Executive plays a vital role in the fundraising and donor engagement efforts, as well as the client data. This position is responsible for managing the donor database, ensuring the accuracy and security of donor information, and leading initiatives to enhance donor relationships.

For more information please see role description: Role Description Database & Donor Care Exec.

Please submit your CV and a cover letter outlining your experience and suitability for the role to Stephanie Nolan at [e-mail].

ARC Cancer Support Centres is an equal opportunities employer and welcomes applications from all backgrounds.