Sports Betting Retail Assistant

BoyleSports; Kilmallock; On-site; EUR 24,000 - 28,000; Full time

Job summary

BoyleSports in Kilmallock is seeking a Customer Service Assistant to help run a busy retail shop. You will support the Shop Manager, open and close the shop, and ensure high standards of customer service while processing bets via EPOS and terminals.

The role requires adaptability for a seven-day operation, strong numeracy, and the ability to build rapport with customers. You will act as a brand ambassador and contribute to a positive store atmosphere.

Qualifications

• Customer service-focused in a retail environment.
• Flexibility to operate 7 days a week.
• Excellent numeracy and cash handling skills.
• Strong communication and relationship-building abilities.

Responsibilities

• Assist the Shop Manager and Assistant Manager with daily shop operations.
• Open and close the shop; manage the shop team when required.
• Accurately take and process customer bets via terminals and EPOS.
• Deliver exceptional customer service and promote BoyleSports products.
• Maintain shop presentation and ensure compliance with procedures.
• Support social responsibility initiatives and work as part of a team.

Skills

Customer service

Cash handling

Retail experience

Team player

Communication skills

Brand ambassador

Numbers accuracy

Job description

BoyleSports in Kilmallock is seeking a Customer Service Assistant to help run a busy retail shop. You will support the Shop Manager, open and close the shop, and ensure high standards of customer service while processing bets via EPOS and terminals.

The role requires adaptability for a seven-day operation, strong numeracy, and the ability to build rapport with customers. You will act as a brand ambassador and contribute to a positive store atmosphere.