Customer Service & Sales Administrator: Order Mastery

Amicus Search & Recruitment; Clonee; On-site; EUR 26,000 - 36,000; Full time

Job summary

Amicus Search & Recruitment is assisting an established family-owned Irish business in the agricultural sector to appoint two Customer Service / Sales Administrators for their Dublin 15 office. These entry-level roles sit in a small, close-knit team and include full training.

You will take customer purchase orders and create sales orders in Microsoft Dynamics 365 Business Central, work with Operations on stock and delivery priorities, and coordinate with a 3PL provider.

Qualifications

• Bright and numerate with high data accuracy.
• Comfortable with data entry tasks.
• Able to communicate with customers clearly.

Responsibilities

• Take customer purchase orders and create sales orders in Dynamics 365 Business Central.
• Coordinate with Operations on stock availability and delivery priorities.
• Liaise with 3rd party logistics to arrange picking, dispatch and delivery.
• Be the main contact for customers: update on orders, queries, returns and complaints until resolved.

Skills

Numbers

Data entry

Customer service

Excel

Outlook

Tools

Microsoft Dynamics 365 Business Central

Job description

Amicus Search & Recruitment is assisting an established family-owned Irish business in the agricultural sector to appoint two Customer Service / Sales Administrators for their Dublin 15 office. These entry-level roles sit in a small, close-knit team and include full training.

You will take customer purchase orders and create sales orders in Microsoft Dynamics 365 Business Central, work with Operations on stock and delivery priorities, and coordinate with a 3PL provider.