Customer Service & Front Desk Executive

Zeus Packaging; Dublin; On-site; EUR 26,000 - 38,000; Full time

Job summary

Zeus Packaging in Dublin is seeking a proactive Customer Service Executive who will also serve as Receptionist. You will handle frontline customer support, inquiries by phone, email, and in person, and perform admin tasks to keep the office running smoothly.

Reporting to the Customer Service Manager, you will greet visitors, manage the front desk, arrange meetings, order catering, and maintain calendars. The role blends client service with office support in a busy environment.

Qualifications

• Previous experience in customer service or office administration.
• Excellent verbal and written communication skills.
• Strong organizational and time-management abilities.

Responsibilities

• Assist clients with inquiries and resolve issues.
• Process orders and manage customer feedback.
• Maintain customer accounts and ensure data accuracy.
• Greet visitors and manage front desk operations.
• Schedule meetings and manage office calendar.
• Coordinate room bookings and refreshments.

Skills

Customer service

Communication

Organization

Time management

MS Office

Confidentiality

Teamwork

Tools

Microsoft Office

Job description

Zeus Packaging in Dublin is seeking a proactive Customer Service Executive who will also serve as Receptionist. You will handle frontline customer support, inquiries by phone, email, and in person, and perform admin tasks to keep the office running smoothly.

Reporting to the Customer Service Manager, you will greet visitors, manage the front desk, arrange meetings, order catering, and maintain calendars. The role blends client service with office support in a busy environment.