Customer Service Administrator

Cpl; Limerick; On-site; EUR 30,000 - 35,000; Full time

Job summary

Cpl in Limerick is seeking a Customer Service Administrator to support a busy team. You will build strong customer relationships, manage quotations, renewals and accounts receivable for key accounts, and work closely with engineering and admin staff.

The role requires 1–2 years in admin/customer service, excellent communication, and strong IT skills across the Microsoft suite. It is an onsite, permanent position in Limerick with standard hours.

Qualifications

• 1-2 years’ experience in an administrative and customer service role.
• Excellent attention to detail and ability to prioritise tasks.
• Excellent communication skills both written and verbal.

Responsibilities

• Develop strong relationships with customers and internal teams.
• Handle sales inquiries and generate quotations.
• Manage contract renewals and accounts receivable on key accounts.
• Support admin processes in a fast-paced environment.

Skills

Telephone manners

Multitasking

MS Office proficiency

High-volume environment

Attention to detail

Time management

Communication skills

Customer service

Data entry

Independent & team work

Quotations follow-up

Accounts receivable on key accounts

Tools

Excel

Word

Microsoft Office Suite

Job description

Our client, a leading provider of fire protection and prevention equipment and training, is seeking an experienced, detail-oriented Customer Service Administrator to join their dynamic team in Limerick.

This is an excellent opportunity for a motivated and organised individual to build on their experience in a fast-paced environment.

The Role

As Customer Service Administrator, the ideal candidate, will have the ability to develop strong relationships externally with our client’s customer base and internally with the engineering and administrative teams.

Skills & Experience that we need

• A good telephone manner with communication and organisational skills
• The ability to multitask
• Have excellent IT skills across the full Microsoft suite
• Experience working in a high-volume product-based environment would be a distinct advantage
• 1-2 years’ experience in an administrative and customer service role
• Excellent attention to detail and ability to prioritise tasks
• Strong organisational and time management skills
• Excellent communication skills both written and verbal
• Excellent customer service and administration skills
• Accurate keyboard skills
• Proficiency in Microsoft Office Suite, including Excel & Word
• Ability to work independently and as part of a team
• Communicate with customers and suppliers, written and verbal
• Follow up on sales enquires and generate quotations to customers
• Contract renewals
• Accounts Receivable on Key Accounts
• Possess the ability to work with multiple departments and the ability to work independently and using own initiative
• Experience working in a high-volume product-based environment would be a distinct advantage

The Offer

This permanent, onsite role in Limerick offers an expected annual base salary of €30,000–€35,000, depending on skills and experience, along with the opportunity to work in a welcoming team environment.

Working hours

Monday to Thursday, 9am–5pm, and Friday, 9am–4pm.

Applicants must have the right to work in Ireland, be available for an in-person interview and live within commuting distance of our client’s office in Limerick.