Customer Service Administrator

Cpl Group; Limerick; Presencial; EUR 30.000 - 35.000; Jornada completa

Descripción de la vacante

Cpl Group in Ireland is seeking an experienced Customer Service Administrator to support our client’s team in Limerick. You will manage customer inquiries, generate quotations, and coordinate with suppliers while ensuring accurate records and timely responses.

This permanent onsite role offers a base salary of €30,000–€35,000, with a Monday-Thursday 9am–5pm and Friday 9am–4pm schedule, within a welcoming, collaborative team environment.

Formación

• Excellent customer service and administration skills.
• Strong communication, both written and verbal.
• Proficient with Microsoft Office, including Excel and Word.
• 1–2 years’ experience in an administrative and customer service role.

Responsabilidades

• Develop strong relationships with customers and internal teams.
• Follow up on sales inquiries and generate quotations.
• Manage contract renewals and accounts receivable on key accounts.
• Accurately handle administration tasks and documentation.

Conocimientos

Customer service

Administration

Telephone communication

Multitasking

Attention to detail

Organisational skills

Time management

Verbal and written communication

Herramientas

Microsoft Office Suite

Excel

Word

Descripción del empleo

Customer Service Administrator

Our client, a leading provider of fire protection and prevention equipment and training, is seeking an experienced, detail-oriented Customer Service Administrator to join their dynamic team in Limerick.

The Role:

As Customer Service Administrator, the ideal candidate, will have the ability to develop strong relationships externally with our client’s customer base and internally with the engineering and administrative teams.

Skills & Experience that we need:

• A good telephone manner with communication and organisational skills
• The ability to multitask
• Have excellent IT skills across the full Microsoft suite
• Experience working in a high-volume product-based environment would be a distinct advantage
• 1-2 years’ experience in an administrative and customer service role
• Excellent attention to detail and ability to prioritise tasks
• Strong organisational and time management skills
• Excellent communication skills both written and verbal
• Excellent customer service and administration skills
• Accurate keyboard skills
• Proficiency in Microsoft Office Suite, including Excel & Word
• Ability to work independently and as part of a team
• Communicate with customers and suppliers, written and verbal
• Follow up on sales enquires and generate quotations to customers
• Contract renewals
• Accounts Receivable on Key Accounts
• Possess the ability to work with multiple departments and the ability to work independently and using own initiative
• Experience working in a high-volume product-based environment would be a distinct advantage

The Offer:

This permanent, onsite role in Limerick offers an expected annual base salary of €30,000–€35,000, depending on skills and experience, along with the opportunity to work in a welcoming team environment.

Working hours:

Monday to Thursday, 9am–5pm, and Friday, 9am–4pm.

Applicants must have the right to work in Ireland, be available for an in-person interview and live within commuting distance of our client’s office in Limerick.