Customer Service & Admin Specialist

Cpl Group; Limerick; On-site; EUR 30,000 - 35,000; Full time

Job summary

Cpl Group in Ireland is seeking an experienced Customer Service Administrator to support our client’s team in Limerick. You will manage customer inquiries, generate quotations, and coordinate with suppliers while ensuring accurate records and timely responses.

This permanent onsite role offers a base salary of €30,000–€35,000, with a Monday-Thursday 9am–5pm and Friday 9am–4pm schedule, within a welcoming, collaborative team environment.

Qualifications

• Excellent customer service and administration skills.
• Strong communication, both written and verbal.
• Proficient with Microsoft Office, including Excel and Word.
• 1–2 years’ experience in an administrative and customer service role.

Responsibilities

• Develop strong relationships with customers and internal teams.
• Follow up on sales inquiries and generate quotations.
• Manage contract renewals and accounts receivable on key accounts.
• Accurately handle administration tasks and documentation.

Skills

Customer service

Administration

Telephone communication

Multitasking

Attention to detail

Organisational skills

Time management

Verbal and written communication

Tools

Microsoft Office Suite

Excel

Word

Job description

Cpl Group in Ireland is seeking an experienced Customer Service Administrator to support our client’s team in Limerick. You will manage customer inquiries, generate quotations, and coordinate with suppliers while ensuring accurate records and timely responses.

This permanent onsite role offers a base salary of €30,000–€35,000, with a Monday-Thursday 9am–5pm and Friday 9am–4pm schedule, within a welcoming, collaborative team environment.