Customer Operations Coordinator

Company Details Confidential; Leinster; On-site; EUR 37,000 - 40,000; Full time

Job summary

Michael J. Scannell & Co.

Limited T/A M J Scannell Safety requires a Customer Operations Coordinator to join the Dublin team, owning key business accounts and delivering full-cycle B2B support from processes through to operational strategy, including ERP and e-commerce. The role works with warehouse managers, sales and procurement, suppliers, transport companies and retail customers to ensure efficient order processing; a relevant qualification or experience and at least two years in a Customer

Qualifications

• 2 years' experience in a Customer Account Management role.
• Experience coordinating with warehouse, sales, procurement, suppliers, transport, and B2B/retail customers.
• Relevant qualification or equivalent work experience.
• Knowledge of ERP and e-commerce processes.

Responsibilities

• Coordinate and own key business accounts within Customer Operations.
• Provide full-cycle B2B support from processes to operational strategy.
• Work with warehouse, sales, procurement, suppliers, and transport companies.
• Ensure efficient order processing.

Skills

ERP systems

B2B support

Customer account management

E-commerce

Education

Relevant qualification

Tools

ERP software

Job description

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Application Details

In order to work in Ireland a non-EEA National, unless they are exempted, must hold a valid employment permit. Please review the Eligibility and requirements for an employment permit if you are unsure of your eligibility to apply for this vacancy.

Job Description

Michael J. Scannell & Co. Limited T/A M J Scannell Safety requires a Customer Operations Coordinator to join the team in Dublin. The Customer Operations Coordinator will coordinate and take ownership of key business accounts within Customer Operations, providing full-cycle B2B support from processes and procedures through to operational strategy, including ERP systems and e-commerce. The successful candidate will work with warehouse managers, sales and procurement departments, suppliers, transport companies, and B2B and retail customers to ensure efficient order processing.

Must have the relevant qualification or relevant work experience, along with 2 years' experience in a Customer Account Management role.

The basic weekly hours are 39 hours. Minimum salary is €36,605 to €40,000 per annum.

• Sector: other service activities

Career Level

• Experienced [Non-Managerial]