Customer Experience Specialist (Mon-Fri, Limerick)

ire-erac; Limerick; On-site; EUR 28,000 - 35,000; Full time

Job summary

Enterprise Flex-E-Rent in Limerick, Ireland, is seeking a Customer Assistance Representative to deliver exceptional service in person, by phone, and by email. The role offers a structured salary of €31,600 with a €1,000 uplift on training completion and a Monday–Friday schedule with no weekend shifts.

You will manage bookings, build client relationships, and support account management while growing with a supportive team.

Qualifications

• Strong communication and customer care skills.
• A flexible approach to work.
• Experience handling enquiries via email, phone, and face-to-face.
• A Full Irish Manual Driving Licence is required for this role.
• Business-level IT skills (Excel, Outlook, etc.).
• Ability to pass a security check (criminality, financial, and employment references).

Responsibilities

• Delivering exceptional customer service in person, by phone, and via email.
• Managing vehicle bookings and fleet systems.
• Building strong customer relationships and supporting account management.
• Handling administration, problem-solving, and operational tasks.
• Helping the business grow by boosting income and cutting costs.
• Working both independently and as part of a fast-paced high-performing team.

Skills

Strong communication

Customer care

Flexible approach

Experience handling enquiries

Driving licence

IT skills

Security screening

Tools

Excel

Outlook

Job description

Enterprise Flex-E-Rent in Limerick, Ireland, is seeking a Customer Assistance Representative to deliver exceptional service in person, by phone, and by email. The role offers a structured salary of €31,600 with a €1,000 uplift on training completion and a Monday–Friday schedule with no weekend shifts.

You will manage bookings, build client relationships, and support account management while growing with a supportive team.