Customer Data Insights Specialist

SSE PLC; Dublin; Hybrid; GBP 35,000 - 53,000; Full time

Benefits offered by this job

Private healthcare discounts

Gym memberships

Online GP

Counselling service

Cycle to Work scheme

Job summary

SSE plc is recruiting a Customer Data Specialist for Energy Customer Solutions. The role focuses on transforming datasets into actionable insights across Ireland and Great Britain, maintaining dashboards and data pipelines to support multiple teams.

You will manage data quality, build reliable data lakes, and deliver dashboards that translate complex data into clear business guidance for stakeholders.

Qualifications

• Degree in Data Science, Analytics, or related field with demonstrable experience managing large datasets.
• Advanced proficiency in SQL, Python or R for data extraction and modelling.
• Hands-on experience with Microsoft Azure (or similar cloud platforms), Databricks, and semantic models.
• Familiarity with AI tools such as Databricks Genie to accelerate data workflows.
• Experience designing automated dashboards using Power BI for non-technical stakeholders.

Responsibilities

• Oversee a complex data environment, ensuring data integrity and compliance with data protection policies.
• Deliver high-quality dashboards and reporting tools for insights into customer behaviour and market trends.
• Proactively incorporate additional internal and external datasets to enrich the data environment.
• Support measurement of KPIs and metrics to align with commercial objectives.
• Act as the data expert to maintain dataset visibility and promote a data-centric culture.

Skills

Data analysis

Data modelling

Stakeholder communication

Education

Bachelor's degree in Data Science or related field

Tools

SQL

Python

R

Azure

Databricks

Databricks Genie

Power BI

Job description

SSE plc is recruiting a Customer Data Specialist for Energy Customer Solutions. The role focuses on transforming datasets into actionable insights across Ireland and Great Britain, maintaining dashboards and data pipelines to support multiple teams.

You will manage data quality, build reliable data lakes, and deliver dashboards that translate complex data into clear business guidance for stakeholders.