Customer-Centric Store Supervisor | Lead & Motivate Team

Centra; Ballina; In loco; EUR 32.000 - 40.000; Tempo pieno

Descrizione del lavoro

Centra Ballina is seeking a Supervisor to manage and motivate the store team, ensuring excellent customer service and smooth daily operations. The role requires leading by example, setting standards for rotation and merchandising, and supporting staff development to maintain high store performance.

The ideal candidate will have strong communication, teamwork and multitasking abilities, with a focus on delivering a positive customer experience in a fast-paced retail environment.

Competenze

• 2 years' experience in a customer service facing role desirable.
• Excellent communication skills.
• Ability to work as part of a team in a fast-paced environment, multitask under pressure.
• Ability to organise work, delegate responsibilities and support team members in store.

Mansioni

• Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based.
• Be approachable and a role model who leads by example and encourages teamwork and a positive attitude in the workplace.
• Set the standard for other employees in relation to rotation, merchandising and facing off.
• Assist in the induction, training and development of employees.
• Deal with all customer queries efficiently, professionally and consistent with store policy.
• Engage with new initiatives and embrace new ways of working.

Conoscenze

Customer service experience

Excellent communication

Teamwork under pressure

Organisational skills

Descrizione del lavoro

Centra Ballina is seeking a Supervisor to manage and motivate the store team, ensuring excellent customer service and smooth daily operations. The role requires leading by example, setting standards for rotation and merchandising, and supporting staff development to maintain high store performance.

The ideal candidate will have strong communication, teamwork and multitasking abilities, with a focus on delivering a positive customer experience in a fast-paced retail environment.