We’re looking for an exceptional Corporate Receptionist to join our Rapport team in Dublin, supporting a renowned global financial organisation at the very heart of their high‑end guest services operation. This is a role where hospitality meets excellence, leading a premium reception team within an exclusive client suite and delivering flawless support for top‑tier meetings and corporate events.Based in the centre of Dublin, this is a standout opportunity to be part of something genuinely special. You’ll help shape a memorable guest journey, creating exceptional experiences every day and setting the tone for a world‑class workplace environment.
Contract type:Full‑time, PermanentHours:40 per week (Monday-Friday; shift rota basis between 7 AM and 7 PM)
What will you get?
- Financial Freedom:Enjoy exclusive high‑street discounts and wellbeing benefits just one click away with Unlock, our benefits platform!
- Transportation Benefits:We offer tax‑saver tickets on public transport in partnership with Travel Hub and/or Bike to Work Scheme (providing you with sustainable transport modes, incorporating physical activity into your everyday commuting).
- Secure Your Future:Benefit from a contributory pension scheme using MyFutureFund, helping you save for retirement automatically.
- Health Matters:In addition to our wellness programmes, we offer eye examination vouchers for those requiring a Visual Display Unit (VDU/DSE) test.
- Thrive Personally & Professionally:Unlock endless learning and development opportunities to elevate your career!
- Celebrate Excellence:Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
- Give Back to Community: Take one paid day off annually to support a cause you’re passionate about!
Main responsibilities
- Show guests to the client floor creating a personalised, engaging and polished experience, ensuring every visitor feels welcomed, supported and confidently guided throughout their journey.
- Deliver a warm, five‑star welcome to visitors and employees, consistently reflecting premium hospitality standards and embodying the client’s brand through every interaction.
- Manage meeting room bookings coordinating catering, hospitality, AV requirements and room setup to guarantee seamless, well‑organised and professional meetings from start to finish.
- Register visitors efficiently using the visitor management system, liaising closely with hosts and security to ensure smooth, timely and compliant check‑ins.
- Support the wider guest journey by anticipating needs, offering proactive assistance and ensuring all touchpoints feel polished and intuitive.
- Maintain a premium front‑of‑house environment ensuring all spaces remain presentable, welcoming and aligned with high‑end service expectations.
- Communicate effectively with colleagues sharing updates, reporting issues and collaborating to deliver a consistent, world‑class service experience.
The ideal candidate will
- Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together.
- Show confidence with technology adapting quickly to new systems and digital tools.
- Offer proven customer‑facing experience ideally at least one year in a similar. professional setting.
- Bring creativity and a can‑do mindset with a resourceful, process‑driven approach.
- Demonstrate exceptional attention to detail alongside strong written and verbal communication skills.
- Anticipate client and guest needs ensuring every interaction feels seamless and thoughtful.
About us
Rapport Guest Services is a multi‑award‑winning company, delivering front- and back‑of‑house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people‑first culture with exceptional service standards.
We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.
Find out more about us and our values at www.rapportservice.com.