Contract Manager

Sodexo Ireland; Dublin; On-site; EUR 65,000 - 75,000; Full time

Benefits offered by this job

Wellbeing platform access

Employee Assistance Programme

Job summary

Sodexo Ireland is seeking an experienced Contract Manager to lead the delivery of integrated Facilities Management services across two higher education buildings in Dublin. You will own day-to-day operations, drive KPIs, and manage multidisciplinary teams to ensure service excellence and client satisfaction.

Based in Dublin, this full-time permanent role offers a competitive salary (€65,000 - €75,000) plus bonus and benefits, with opportunities to influence FM strategy and operations across a

Qualifications

• Previous experience managing Facilities Management contracts within a customer-facing environment.
• Experience leading multidisciplinary operational teams.
• Strong knowledge of hard and soft FM services, including contractor management.
• Experience managing budgets, KPIs, SLAs and contract performance.
• Excellent stakeholder management, communication and leadership skills.
• A recognised qualification in Facilities Management, Engineering, Building Services or a related discipline.
• IOHS or NEBOSH qualification and professional membership (BIFM, CIBSE or equivalent) are highly desirable.
• Ability to satisfy Garda Vetting requirements.

Responsibilities

• Lead the delivery of integrated Facilities Management services across a prestigious PPP contract.
• Manage multidisciplinary teams, including managers, technicians and frontline colleagues.
• Oversee both hard and soft services, ensuring contractual KPIs and Service Level Agreements are consistently achieved.
• Build and maintain strong relationships with clients, stakeholders, contractors and service partners.
• Manage operational budgets, financial performance and cost efficiencies.
• Ensure legislative compliance, health & safety standards and contractor management processes are maintained.
• Oversee planned preventative maintenance, reactive works and lifecycle projects.
• Drive continuous improvement, innovation and operational excellence across the contract.
• Lead performance management, coaching and development of site management teams.
• Support emergency response, business continuity planning and incident management.

Skills

FM contracts

Team leadership

Contract management

Budgets & KPIs

Stakeholder management

FM qualification

Safety qualifications

Garda Vetting

Education

Level 6 qualification

Job description

Application Details

In order to work in Ireland a non-EEA National, unless they are exempted, must hold a valid employment permit. Please review the Eligibility and requirements for an employment permit if you are unsure of your eligibility to apply for this vacancy.

Job Description

Location: TU Grangegorman, Dublin 7

Salary: €65,000 - €75,000 per annum, plus bonus and benefits

Contract: Full-time, Permanent

Are you an experienced Facilities Management professional looking to take the next step in your career? Sodexo is seeking an experienced Contract Manager to lead the delivery of integrated Facilities Management services across two higher education buildings in Dublin. Reporting to the Contract Director, you'll take ownership of the day-to-day operational delivery of both hard and soft FM services, leading multidisciplinary teams while ensuring exceptional service delivery, compliance, financial performance and client satisfaction.

What you will be doing

• Lead the delivery of integrated Facilities Management services across a prestigious PPP contract.
• Manage multidisciplinary teams, including managers, technicians and frontline colleagues.
• Oversee both hard and soft services, ensuring contractual KPIs and Service Level Agreements are consistently achieved.
• Build and maintain strong relationships with clients, stakeholders, contractors and service partners.
• Manage operational budgets, financial performance and cost efficiencies.
• Ensure legislative compliance, health & safety standards and contractor management processes are maintained.
• Oversee planned preventative maintenance, reactive works and lifecycle projects.
• Drive continuous improvement, innovation and operational excellence across the contract.
• Lead performance management, coaching and development of site management teams.
• Support emergency response, business continuity planning and incident management.

What we are looking for

We are looking for a confident and commercially minded Facilities Management professional with:

• Previous experience managing Facilities Management contracts within a customer-facing environment.
• Experience leading multidisciplinary operational teams.
• Strong knowledge of hard and soft FM services, including contractor management.
• An understanding of HVAC, Mechanical & Electrical systems, Fire Protection and Building Management Systems (BMS).
• Experience managing budgets, KPIs, SLAs and contract performance.
• Excellent stakeholder management, communication and leadership skills.
• A recognised qualification in Facilities Management, Engineering, Building Services or a related discipline.
• IOHS or NEBOSH qualification and professional membership (BIFM, CIBSE or equivalent) are highly desirable.
• Ability to satisfy Garda Vetting requirements.

Why Sodexo?

Working with Sodexo is more than a job; it’s a chance to be part of something greater.Belong in a company and team that values you foryou.Act with purpose and have an impact through your everyday actions.Thrive in your own way.

We also offer a range of perks, rewards and benefits for our colleagues and their families:Unlimited access to an online platform offering wellbeing supportAn extensive Employee Assistance Programme to help with everyday issues or life's la

• Sector: administrative and support service activities

Career Level

• Managerial

Candidate Requirements

Essential

• Minimum Experienced Required (Years): 1
• Minimum Qualification: Level 6 (incl Higher Advanced Certificate & National Craft Certificate)

Desirable

• Ability Skills: Administration, Interpersonal Skills
• Competency Skills: Collaboration, Teamwork