Contract Manager

Sodexo Group; Dublin; Hybrid; EUR 65,000 - 75,000; Full time

Benefits offered by this job

Unlimited wellbeing platform access

Employee Assistance Programme (EAP)

24hr virtual GP Service

Sodexo Discounts Scheme

Pension Plan

Learning and development tools

Bike to Work Scheme

Enhanced benefits and leave policies

Job summary

Sodexo Ireland is seeking an experienced Contract Manager to lead the delivery of integrated Facilities Management services across two major Dublin buildings. The role reports to the Contract Director and requires ownership of day-to-day operations, ensuring contractual KPIs, safety and client satisfaction.

You will manage budgets, drive improvements and supervise hard and soft services with a focus on service excellence for a high-profile PPP contract in Dublin.

Qualifications

• Experience managing FM contracts in a customer-facing environment.
• Proven ability to lead multidisciplinary operational teams and manage budgets.
• Strong knowledge of hard and soft FM services, including contractor management.
• Understanding of HVAC, Mechanical & Electrical systems, Fire Protection and Building Management Systems.

Responsibilities

• Lead the delivery of integrated Facilities Management services across a PPP contract.
• Manage multidisciplinary teams including managers, technicians and frontline colleagues.
• Oversee hard and soft services to meet KPIs and SLAs.
• Build and maintain relationships with clients, stakeholders, contractors and service partners.
• Manage operational budgets, financial performance and cost efficiencies.
• Ensure health & safety compliance and contractor management processes.
• Oversee Planned Preventative Maintenance, reactive works and lifecycle projects.
• Drive continuous improvement and operational excellence across the contract.
• Lead performance management, coaching and development of site teams.
• Support emergency response and business continuity planning.

Skills

FM experience

Team leadership

Stakeholder management

Budget management

Contract management

Health & safety knowledge

HVAC/M&E knowledge

Communication skills

Education

Facilities Management qualification

Tools

BMS knowledge

HVAC systems

Job description

Contract Manager

Location: TU Grangegorman, Dublin 7
Salary: €65,000 - €75,000 per annum, plus bonus and benefits
Contract: Full-time, Permanent

Are you an experienced Facilities Management professional looking to take the next step in your career? Sodexo is seeking an experienced Contract Manager to lead the delivery of integrated Facilities Management services across two higher education buildings in Dublin.

Reporting to the Contract Director, you'll take ownership of the day-to-day operational delivery of both hard and soft FM services, leading multidisciplinary teams while ensuring exceptional service delivery, compliance, financial performance and client satisfaction.

What you'll be doing

As Contract Manager, you will:

• Lead the delivery of integrated Facilities Management services across a prestigious PPP contract.
• Manage multidisciplinary teams, including managers, technicians and frontline colleagues.
• Oversee both hard and soft services, ensuring contractual KPIs and Service Level Agreements are consistently achieved.
• Build and maintain strong relationships with clients, stakeholders, contractors and service partners.
• Manage operational budgets, financial performance and cost efficiencies.
• Ensure legislative compliance, health & safety standards and contractor management processes are maintained.
• Oversee planned preventative maintenance, reactive works and lifecycle projects.
• Drive continuous improvement, innovation and operational excellence across the contract.
• Lead performance management, coaching and development of site management teams.
• Support emergency response, business continuity planning and incident management.

What we're looking for

We're looking for a confident and commercially minded Facilities Management professional with:

• Previous experience managing Facilities Management contracts within a customer-facing environment.
• Experience leading multidisciplinary operational teams.
• Strong knowledge of hard and soft FM services, including contractor management.
• An understanding of HVAC, Mechanical & Electrical systems, Fire Protection and Building Management Systems (BMS).
• Experience managing budgets, KPIs, SLAs and contract performance.
• Excellent stakeholder management, communication and leadership skills.
• A recognised qualification in Facilities Management, Engineering, Building Services or a related discipline.
• IOSH or NEBOSH qualification and professional membership (BIFM, CIBSE or equivalent) are highly desirable.
• Ability to satisfy Garda Vetting requirements.

Why Sodexo?:

Working with Sodexo is more than a job; it’s a chance tobe part of something greater.

Belong in a company and team that values you foryou.

Act with purpose and have an impact through your everyday actions.

Thrive in your own way.

We also offer a range of perks, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering wellbeing support
• An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing
• Access to a 24hr virtual GP Service
• Sodexo Discounts Scheme, offering great deals 24/7 across popular high street retailers (also open to friends and family)
• Save for your future by becoming a member of the Pension Plan
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools
• Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit
• Sodexo UK and Irelands enhanced benefits and leave policies

A little more about Sodexo:

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed tobeingan inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Click here to read more about what we do to promote an inclusive culture.

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications