Conference Manager

Killashee Hotel; Naas; On-site; EUR 40,000 - 56,000; Full time

Benefits offered by this job

Complimentary Leisure CentreMembership

Exclusive Employee Rates

Health & Wellbeing Support

Insurance Discounts

Free On-Site Parking

Meals Provided on Duty

Employee Referral Programme

Team Social Events

Flexible Scheduling

Positive Team Culture

Recognition Programmes

Job summary

Killashee Hotel in Naas, County Kildare, is seeking a Conference Manager to oversee all conferences and events, ensuring guest experiences of the highest quality.

Reporting to the Operations Manager, you will manage conference logistics, rosters, and staff training while driving service standards and mentoring the team to deliver outstanding events. This role offers opportunities to lead a dynamic events team in a premium hospitality setting with state-of-the-art facilities.

Qualifications

• 2 years of previous experience in a similar role.
• Excellent communication skills.
• Self-motivated with a positive attitude.
• Passionate about hospitality and delivering excellent service.
• Flexible hours and own transport.

Responsibilities

• Ensure smooth running of conferences and meetings in the hotel.
• Responsible for correct rostering within the department.
• Engage with guests and act upon guest feedback, encouraging reviews.
• Ensure SOPs are updated and all team members are trained.
• Provide team training on our standards and customer service.
• Work with the Operations Manager on departmental projects and initiatives.
• Motivate and create an engaging work environment for all team members.
• Share excellent product knowledge and enjoy teaching others.
• Mentor team members to continue learning and development.

Job description

At Killashee we believe in bringing together the most talented hospitality professionals to work together and provide wonderful guest experiences. We hire self-motivated people, train them to do their job superbly and create a working environment where they can flourish and develop their careers.

We now have a fantastic new opportunity for Conference Manager to join our team and contribute to the future success of Killashee Hotel.

Conference and Meeting room spaces have been refurbished and redesigned providing as with state-of-the-art facilities for our customers to enjoy.

Objective of the Role

Reporting to the Operations Manager, Conference Manager will be responsible for smooth running of all conferences in the hotel, and ensure that our guests experience the highest quality service at meetings and events.

Main Duties

• To ensure that our customer receive excellent during conferences and meetings
• Responsible for correct rostering within the department
• Engage with guest and act upon guest feedback, actively encouraging customer reviews
• Ensuring SOPs are updated and all team members are fully trained
• Provide team training on our standards and customer service
• Working alongside and supporting Operations Manager in all departmental projects, initiatives
• Motivate and create engaging work environment for all the team members
• To have excellent product knowledge and enjoy sharing it
• Responsible for guiding and mentoring team members to ensure that they are continuing to learn and develop

Key Requirements

• 2 years of previous experience in a similar role
• Excellent communication skills
• Self-motivated and have positive attitude
• Passionate about hospitality and excellent service
• Flexible with hours/ own transport
• Strong interpersonal, leadership, time management and organisational skills

Why work with us

At Killashee Hotel we believe that exceptional guest experiences start with an exceptional team. We are proud to foster a supportive, dynamic, and rewarding workplace within the hospitality industry. As a valued member of our team, you will benefit from:

• Professional Growth & Development

  Ongoing training and upskilling opportunities to support your career progression. External & Internal programmes provided.

• Complimentary Leisure Centre Membership

  Enjoy full access to our leisure facilities to help you stay active and well. Includes access to all offered classes, use of sauna, jacuzzi and swimming pool.

• Exclusive Employee Rates

  Discounted stays at FBD Hotels & Resorts - perfect for your well-deserved breaks. Five hotels in Ireland and 2 hotels in Spain.

• Health & Wellbeing Support

  Access to our Employee Assistance Programme and a range of wellness initiatives to support your overall wellbeing.

• Insurance Discounts

  Affinity rates on home, car, and travel insurance through FBD Insurance.

• Free On-Site Parking

  Hassle-free and secure parking available for all team members.

• Meals Provided on Duty

  Fresh and nutritious meals provided while you work. Facilities for unlimited amount of tea and coffee during the shift hours.

• Employee Referral Programme

  Recommend great people and earn rewards through our referral incentive scheme.

• Team Social Events

  Regular events that bring our team together to relax and connect outside of work. From summer parties, staff sports days to team building activities, and not forgetting annual Christmas party.

• Flexible Scheduling

  Shift patterns designed to support a healthy work-life balance.

• Positive Team Culture

  A welcoming, inclusive and diverse environment that values teamwork, respect, and recognition. Fostering positive work culture through living by companies' core values.

• Recognition Programmes

  Celebrate achievements and milestones through our dedicated team recognition initiatives. Monthly staff recognition celebration alongside our GEM awards, Quarterly Manager awards and other recognition for individual or team milestones

At Killashee we thrive to succeed in all areas of the hotel by incorporating our company values, as a team we think about the guest in everything we do, we treat each other with respect, we work cohesively as one team, we are creative and think outside the box and finally we have a can-do approach and take accountability.