Client Optimization Pro - DACH (German-Speaking)

careers-indeed; Dublin; Vor Ort; EUR 30.000 - 46.000; Vollzeit

Zusammenfassung

Indeed is seeking a German-speaking Client Optimization Specialist to support clients across the DACH region. You will help resolve account issues and educate clients on maximizing Indeed products to achieve hiring goals, communicating via phone, chat, and email.

The role emphasizes CSAT and conversion KPIs within a collaborative, learning-focused team environment, partnering with Product, Operations, and other functions to deliver superior client outcomes.

Qualifikationen

• Minimum 2 years of related experience.
• Experience in online advertising, SEM, PPC, recruitment advertising, or staffing is preferred.
• Proficiency in German language (written & spoken) at C2 level.

Aufgaben

• Support clients via phone, chat, and email to resolve account issues.
• Educate clients on how to maximize Indeed accounts to meet hiring goals.
• Be the go-to person for Indeed products across the suite and collaborate with Product, Operations, Search Quality, and Aggregation teams.

Kenntnisse

German language (C2)

Consultative selling

Client KPIs (CSAT & Conversion)

Team oriented

Problem solving

Jobbeschreibung

Indeed is seeking a German-speaking Client Optimization Specialist to support clients across the DACH region. You will help resolve account issues and educate clients on maximizing Indeed products to achieve hiring goals, communicating via phone, chat, and email.

The role emphasizes CSAT and conversion KPIs within a collaborative, learning-focused team environment, partnering with Product, Operations, and other functions to deliver superior client outcomes.